SABITHA SABU
Kottuvally
Summary
To associate with an organization that gives me an opportunity to apply my knowledge and skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Care Executive
Sai Service Pvt Ltd
04.2024 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Provided exceptional support to customers via phone, email platforms.
- Streamlined workflow by implementing best practices for handling customer complaints.
- Establishing and maintaining positive relationships with customers, ensuring their needs are met, and promoting brand loyalty.
Office Assistant
Common Service Center
07.2023 - 12.2023
- Handling online applications, government schemes, data management
- Assisted customers with inquiries to improve satisfaction. Helped resolve product-related issues. Supported communication between customers and service teams.
- Focusing on digital inclusion and accessibility for citizens.
Admin Executive
Bismi Hypermart Pvt Ltd
10.2021 - 05.2023
- Sales billing at the warehouse in SAP S4 Hanna
- Create Stock transfer order to stores in SAP S4 Hanna
- Create purchase order in SAP S4 Hanna
- E-way bill creation
- Managing petty cash, expense bills, file management and inventory management
- Tracking daily attendance of the staffs
- Coordinates the HR related activities
- Track various payments at the warehouse
- To ensure the cleanliness of the warehouse and its premises
Packer at picking department
Bismi Hypermart Pvt Ltd
07.2018 - 03.2020
- Create Stock transfer order to stores in SAP S4 Hanna
- To check the list of warehouse stock on hand
Education
Bcom - General
Indira Gandhi National Open University | Rural Academy For Management Studies (RAMS)
01.2026
Diploma - Financial and Foreign Accounting with GST expert
ILCC computer Education
01.2021
Plus two (12th standard) - Commerce
Government higher secondary school
Ezhikkara01.2015
SSLC (10th standard) - undefined
Govt vocational higher secondary school
Kaitharam01.2013
Skills
- MS Office software proficiency
- Experience in various ERP software (SAP S4 Hanna, Tally ERP9, DAC Easy, Quick books, Peach tree)
Certification
- 2 Month certificate course in Inventory Clerk offered by NSDC
- ASAP (Additional Skill Acquisition Programme) - British council Certificate during my first degree Economics
- Completed the theory & practical session of Certificate course in Junior Correspondent offered by Kerala Media Academy held at Govt Boys Higher secondary school Aluva.
INTERNSHIP
- 1 Month training with Bismi Hypermart Pvt Ltd as an Inventory Clerk at Nettoor.
- 1 Month internship at Suprabhatham Daily from 5th May 2017 to 3rd June 2017.
Timeline
Customer Care Executive
Sai Service Pvt Ltd
04.2024 - Current
Office Assistant
Common Service Center
07.2023 - 12.2023
Admin Executive
Bismi Hypermart Pvt Ltd
10.2021 - 05.2023
Packer at picking department
Bismi Hypermart Pvt Ltd
07.2018 - 03.2020
Diploma - Financial and Foreign Accounting with GST expert
ILCC computer Education
Plus two (12th standard) - Commerce
Government higher secondary school
SSLC (10th standard) - undefined
Govt vocational higher secondary school
Bcom - General
Indira Gandhi National Open University | Rural Academy For Management Studies (RAMS)