Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Websites
Projects
References
Timeline
Generic
Sachin Kadam

Sachin Kadam

Pune

Summary

Dynamic leader with a proven track record at Eversana, adept in SRE, Cloud and strategic leadership. Excelled in enhancing organizational efficiency through CI/CD and Agile methodologies. Skilled in AWS, Azure, Gen AI, Data Science and GCP Cloud, coupled with a knack for fostering team collaboration and driving significant improvements in Product, System, and Application performances. My tenure is marked by fostering cross-departmental collaboration and driving efficiency improvements, leveraging both technical acumen in SRE, and DevSecOps. Passionate about leveraging ITIL principles and security management to achieve and surpass business goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Associate Director Tech, Global DevOps Services

Eversana
Pune
03.2020 - Current
  • Implemented and directed the team of SRE, Enablement, QA, Developers, Agile Practices, and CloudOps.
  • Created and put into practice methods to improve organizational effectiveness and efficiency, such as CI/CD, observability, automation, IaC, and SCRUM.
  • Working and hands-on experience with Ansible, Terraform, Azure DevOps, Jenkins, Octopus Deploy, Bitbucket, F5 Load Balancer, GitHub, Linux, Windows, JIRA, Confluence, SolarWinds, Grafana, App Dynamics, Seq, Clofuence, JIRA, Stacify, Postman, SonarCloud, Snyk, Mend, etc.
  • Working experience with AWS, Azure, GCP Public Cloud, and VMware.
  • Coordinated with other departments to ensure successful completion of projects within established timelines and budgets.
  • Provided technical guidance and support to the SRE, Enablement, Developer, QA, Product, Security, IT Ops, and the Network team in order to maximize their performance.
  • Ensured compliance with HIPAA, GDPR, and all applicable laws, regulations, and policies related to the organization's operations.
  • Identified opportunities for improvement in processes, procedures, systems and services.
  • Oversaw day-to-day operations (via ServiceNow and JIRA board) of the organization, including personnel management, program development, and implementation.
  • Implement and maintain effective monitoring, alerting, and logging systems to proactively identify and address system and application issues.
  • Managed recruitment process for new employees including conducting interviews, evaluating resumes, making job offers.
  • Developed training programs for existing staff members as well as new hires.
  • Assisted senior leadership team in developing long-term strategic plans for the organization.
  • Created effective communication channels between different departments in order to facilitate collaboration.
  • Collaborate with architects and engineers to design and deploy highly available, scalable infrastructure solutions.
  • Conducted regular meetings with stakeholders and team members to review progress on goals and objectives.
  • Analyzed data collected from various sources, like JIRA, ServiceNow, MIRO, and reports, in order to identify trends or areas requiring further investigation or action.

Senior Team Leader DevOps

PubMatic
Pune
10.2016 - 01.2020
  • Implemented and trained the NOC, and the Level 2 Datacenter Operations team.
  • Oversaw the DevOps, QA, NOC, and Level 2 Datacenter Operations teams.
  • Working and hands-on experience with Ansible, Terraform, Jenkins, Bitbucket, F5 Load Balancer, GitHub, Linux, Grafana, KeyNote, DynaTrace, Nagios, JIRA, Confluence, Postman, and SonarQube.
  • Working experience on AWS VPC, ELB, EC2, Auto Scaling, Lambda, RDS, ECR, EKS, and ECS.
  • CI/CD pipelines were successfully put into place to automate deployment procedures.
  • Practical and hands-on experience in containerization and orchestration technologies, such as Docker and Kubernetes.
  • Collaborated with software development and QA teams to integrate automated testing tools like SonarQube and ShaiPro.
  • Conducted regular performance reviews and provided feedback to team members.
  • Coached, mentored and trained junior team members on their roles and responsibilities.
  • Collaborated with other departments, such as Product, Sales, Agile, Developers, QA, and the Datacenter Operations team, to ensure the smooth operations of the team.
  • Organized weekly meetings to review progress against goals and objectives.

Team Leader

Cybage Software
Pune
12.2011 - 10.2016
  • Managed a team of 15 employees in fast-paced industries.
  • Strong working experience in Windows Server Administration, VMware, SolarWinds, GFI LanGuard, Service Now, Change Meetings, Jenkins, Version Control, and Ansible.
  • Developed and implemented training programs for new hires.
  • Led cross-functional projects to improve operational efficiency.
  • Supervised team members, and coordinated work schedules.
  • Built strong client relationships through exceptional customer service.
  • Collaborated with upper management to set and achieve team goals.
  • Resolved customer complaints and issues in a timely and professional manner.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Created training materials and conducted group trainings on new processes or procedures.

Technical Support Executive

CompuCom
Pune
06.2010 - 12.2011
  • Developed and maintained customer relationships through effective communication and problem solving skills.
  • Provided technical support to customers via phone, email and online chat.
  • Diagnosed hardware and software issues on various platforms, such as Windows and Linux operating systems.
  • Conducted remote sessions using remote access tools to investigate system errors.
  • Installed, configured and maintained computer hardware components such as motherboards, processors, memory cards.
  • Assisted customers with troubleshooting network connectivity issues on their computers or other devices.

Senior Technical Support Officer

Venture
Pune
10.2009 - 05.2010
  • Provided technical support to customers through phone, email and online chat.
  • Answered queries related to products, services and software applications.
  • Troubleshot hardware and software issues for customers remotely.
  • Assisted in the installation of new hardware and software systems on clients' computers.
  • Resolved network connectivity problems for users over the telephone or via remote access tools.

Associate

Wipro
Pune
08.2008 - 03.2009
  • Assisted customers with selecting items and answering questions about products.
  • Provided customer service support for inquiries, complaints, and returns.
  • Encouraged customers to sign up for loyalty programs or store credit cards.

Education

Post Graduate Programme - Data Science And Artificial Intelligence

Indian Institute of Management Kozhikode
Calicut, Kerala
10-2024

MBA - Operations & Project Mgmt

Madurai Kamaraj University
Madurai, Tamil Nadu
04-2018

Skills

  • ITIL, Agile, and Scrum methodologies
  • Fiscal oversight, budget management, and cost optimization
  • Security and Compliance Management
  • Data Science and Generative AI
  • Java, Angular, React, Dot Net, PHP, Python, WordPress deployments
  • SRE, DevOps, DevSecOps strategy, and implementation
  • Continuous Integration/Continuous Deployment (CI/CD)
  • AWS, Azure, GCP, and VMware Cloud Infrastructure
  • DevSecOps and code analysis tools
  • Infrastructure as Code (IaC) and Configuration Management
  • Containerization and orchestration
  • Observability, system monitoring, and performance tuning

Accomplishments

  • Rising Star Award – Eversana
  • Excellence in Service Award - PubMatic
  • Best Technical Trainer Award - Cybage Software

Certification

  • AWS Certified Solutions Architect
  • Google Associate Cloud Engineer
  • CKA: Certified Kubernetes Administrator
  • HashiCorp Certified: Terraform Associate (003)
  • Microsoft Certified: Azure Administrator Associate
  • AZ-400: Designing and Implementing Microsoft DevOps Solutions
  • Microsoft Certified: Azure Fundamentals
  • Performance Management: Setting Goals, and Managing Performance
  • Six Sigma Certification - Six Sigma White Belt
  • ITIL v3

Languages

Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Projects

  • Provisioning of Several AWS, Azure, and GCP Cloud Infrastructure Using Terraform Cloud
  • Written Ansible code for Linux Patching, Changing DNS servers, Application & Pre-requisites installations, webserver upgrades - Tomcat, NGINX, and Apache2 OS Upgrades RHEL 7.6 to 7.9 & 9.3, Ubuntu 14.04 to 16.04, 18.04, 20.04 & 22.04.
  • Continuous Integration and Deployment (CI/CD) Pipeline for Java, dot
    net, WordPress engine, Angular, React, Spring boot and Node Applications
  • Enabled SSL and HTTPS encryption for public endpoints to ensure secure data transmitted over the web
  • Implementing Snyk, Sonarqube, SonarCloud, WhiteSource Bolt, App Dynamics, Pingdom, Seq logging and traces, Sitescan, etc. in Azure DevOps, Jenkins, Bitbucket, Gearset & GitHub actions.
  • Setting up the F5 Big IP LTM load balancers in four data centers, that includes the F5 version upgrade from 12x to 17x
  • Setting up Ansible Tower, Ansible Automation Platform, and Terraform cloud as stepping stones of Platform Engineering
  • Enabling SCRUM and ITIL practices to empower the Product and SRE Platform teams
  • Active Participation in the setting up a new Application and Infrastructure Blueprinting process
  • Migration of Octopus to ADO, Travis CI to ADO, and Jenkins to Azure DevOps CI-CD platform
  • Migration of Subversion to Git workflows and enabling branching strategies
  • Implementing Sever Provisioning portal (Application & Infrastructure Blueprinting process) using AWS Bedrock Generative AI
  • Security & Compliance Management Projects
  • Developed a self-service portal for VM Provisioning in the VMWare, using Java Spring boot, Angular, Ansible, Atlasian Mongo DB, and Docker.

References

References available upon request.

Timeline

Associate Director Tech, Global DevOps Services

Eversana
03.2020 - Current

Senior Team Leader DevOps

PubMatic
10.2016 - 01.2020

Team Leader

Cybage Software
12.2011 - 10.2016

Technical Support Executive

CompuCom
06.2010 - 12.2011

Senior Technical Support Officer

Venture
10.2009 - 05.2010

Associate

Wipro
08.2008 - 03.2009

Post Graduate Programme - Data Science And Artificial Intelligence

Indian Institute of Management Kozhikode

MBA - Operations & Project Mgmt

Madurai Kamaraj University

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Sachin Kadam