
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Productive Senior Associate with expertise in logistics management and customer service. Delivered quality outcomes through effective project management and leadership, ensuring timely delivery and high customer satisfaction. Fostered strong relationships with clients by maintaining clear communication and resolving issues promptly.
· Handling escalations and managing priority closures.
· Maintaining and publishing internal process related MIS.
· Share the Data analysis, Dashboards, TAT Status on the weekly basis and then analyzing the weekly and monthly plan and reporting to the Management.
· Mapping the daily RVP data for all the vendors and sharing the awb for the same.