Sachin (Sam Snyder)

Manage and mentor a team of recruiters, providing guidance and performance feedback.
Develop and implement strategies to meet hiring goals for non-IT / IT / Pharma positions.
Act as a point of contact for 4 clients to understand their hiring needs and priorities.
Monitor recruitment processes to identify areas for improvement and implement best practices.
Analyze recruitment metrics and prepare reports for leadership.

Senior Recruiter

Manage the end-to-end recruitment process for non-IT roles, including sourcing, interviewing, and onboarding.
Build a robust talent pipeline through proactive networking and relationship management.
Collaborate with hiring managers to refine job descriptions and establish hiring expectations.
Ensure a seamless and professional experience for candidates throughout the recruitment process.

• Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
• Developed strong rapport with clients through consistent follow-up and attention to detail.
• Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
• Strengthened client relationships by maintaining regular communication and addressing concerns promptly.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.