Sachin Sasidharan
Program Mnaager
Thiruvananthapuram,KL
Summary
- Certified Scrum Master (CSM) and experienced Program Manager with background in leading diverse teams to accomplish project objectives. Strengths include strategic planning, process improvement, and stakeholder management.
- Proficient in leveraging tools like Jira, Asana, Confluence, and the MS Suite for tracking and monitoring projects.
- Known for leveraging technical skills to improve organizational efficiency and drive project success.
- Previous work contributions include streamlining processes for improved productivity, and implementing innovative program strategies that increased overall performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Program Manager
UST
Thiruvananthapuram
01.2022 - 08.2024
- Spearheaded the end-to-end implementation of the Darwinbox HRMS product, serving clients across India and Singapore, within a new practice setup at UST Global.
- Led the project initiation and planning phases, ensuring alignment with client requirements and strategic business goals.
- Orchestrated resource allocation and managed cross-functional teams to deliver projects on time and within budget.
- Conducted regular requirement-gathering sessions, daily stand-ups, and status reporting to maintain transparency and project momentum.
- Facilitated Steering Committee (Steerco) meetings to discuss project progress and strategic decisions with senior stakeholders.
- Collaborated closely with the Darwinbox delivery assurance team to ensure seamless implementation and successful customer transition, enhancing client satisfaction and service excellence.
Project Manager
Accubits Technologies
04.2021 - 01.2022
- Managed an account with multiple products for one of the largest pharmaceutical companies in the industry, Cipla.
- Demonstrated agile project management skills.
- Managed stakeholder communication and conducted product demos.
- Facilitated SteerCo meetings.
- Facilitated Scrum ceremonies.
Manager - Data Operations
SwiftThink Services Inc.
01.2010 - 02.2019
- Company Overview: (Part of Xilligence)
- Managing a team of 15 process executives.
- Interacting with the client regularly over email, phone, and Skype to gather feedback and requirements.
- Data management for in-house products, collaborating with internal product stakeholders, and suggesting aesthetic and functional changes to help maintain the quality of the product.
- Non-technical product personnel and the point person on the production side for media players incorporated into an Interactive Media Platform, which focuses on unifying brands' multimedia presence, including text, images, videos, and social media.
- Exceeded clients' expectations by turning around several projects, around 50% year over year, ahead of schedule, leading to them outsourcing more projects and eventually ramping up the team to 14 members.
- (Part of Xilligence)
Data Manager
MyyShopp E-Commerce Technologies
02.2015 - 01.2019
- Successfully managed the backend operations, including Category Management, Item Management, and Image Management, for an online product, hyper-local delivery service focused on delivering groceries, which went live in early 2015.
- Areas of focus: Category Management, Item Management, and Image Management.
Process Associate
SwiftThink Services Inc.
07.2008 - 12.2009
- Proofreading of websites, logging of errors, and suggesting changes.
- Competitive analysis using MS Excel to determine clients' position among active competitors.
- Assisting the Manager of Projects in the timely delivery of processes.
- I was made the QA in charge in less than a year.
- I was asked to take over client communication emails, phone calls, and Skype, and pass on clients' requirements to the team.
Education
B.Tech/B.E. -
Kerala University
01.2007
12th - English
CISCE(ICSE/ISC)
01.2002
10th - English
CISCE(ICSE/ISC)
01.2000
Skills
- People management and team development
- Interpersonal communication
- Relationship building and stakeholder management
- Project management and delivery
- Program and product management
- Agile methodologies
- JIRA and Asana proficiency
- Confluence documentation
- Scheduling and coordination
- MS Office suite expertise
Certification
Scrum Alliance Certified Scrum Master (CSM)
Languages
- English
- Malayalam
- Hindi
Affiliations
- Animal Rescue - I feed stray dogs and cats in and around my area, and I get them vaccinated
- I regularly write on Medium
Languages
English
First Language
Hindi
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Program Manager
UST
01.2022 - 08.2024
Project Manager
Accubits Technologies
04.2021 - 01.2022
Data Manager
MyyShopp E-Commerce Technologies
02.2015 - 01.2019
Manager - Data Operations
SwiftThink Services Inc.
01.2010 - 02.2019
Process Associate
SwiftThink Services Inc.
07.2008 - 12.2009
B.Tech/B.E. -
Kerala University
12th - English
CISCE(ICSE/ISC)
10th - English
CISCE(ICSE/ISC)
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