Sadiya Sarah Ahmed
Ballari
Summary
Adept at managing key accounts and fostering robust relationships, I spearheaded teams at YourStory Media Pvt Ltd to drive market share and exceed billing targets by over 10 million INR. With fluency in multiple languages and exceptional communication abilities, I excel in strategic planning and cross-functional collaboration, ensuring stellar client satisfaction and team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Account Manager
YourStory Media Pvt Ltd
04.2022 - Current
- Managed larger accounts with billing exceeding 10 million INR
- Developed trust-based relationships with key accounts and customer stakeholders
- Interpreted briefs from media marketing and clients to understand brand positioning and marketing objectives
- Hired and trained new personnel
- Acted as the main point of contact to ensure timely delivery of products/services
- Collaborated with internal teams and clients to delineate instructions and coordinate tasks
- Explored cross-selling and up-selling opportunities based on a thorough understanding of client businesses
- Maintained client feedback to establish rapport and provide exceptional service
- Collaborated with sales team to determine best ways to drive market share.
- Established strong relationships with decision-makers and influencers within client organizations.
Account/Execution Manager
YourStory Media Pvt Ltd
10.2020 - 05.2022
- Built and managed a team of AdOps
- Executed, optimized, and reported on display media programs, including Google advertising and retargeting
- Handled client acquisition and liaised with cross-functional teams to improve customer experience
- Monitored daily campaign operations and ensured all deliverables were met
- Gathered data points and metrics related to campaigns and prepared reports and dashboards for timely invoicing
- Coordinated with clients, vendors and stakeholders to ensure that all requirements were met during project execution.
Education
B.E. - Medical Electronics
Dayananda Sagar College of Engineering
01.2018
Higher Secondary Education -
Indiranagar Composite PU College
01.2014
Skills
- Excellent communication skills, fluent in English, Hindi, Kannada, and Tamil
- Strong interpersonal skills
- Effective time management and organizational abilities
- Operations
- Goals and performance
Languages
- English
- Hindi
- Kannada
Accomplishments
- State Level Project Exhibition: Secured 2nd place for Emergency Oxygen Generator
- Best Project Award for Emergency Oxygen Generator
Certification
- Account Management: Maintaining Relationships- Course by LinkedIn
Timeline
Senior Account Manager
YourStory Media Pvt Ltd
04.2022 - Current
Account/Execution Manager
YourStory Media Pvt Ltd
10.2020 - 05.2022
B.E. - Medical Electronics
Dayananda Sagar College of Engineering
Higher Secondary Education -
Indiranagar Composite PU College
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