Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Disclaimer
Languages
Timeline
Generic

Safina Kauser

Secunderabad

Summary

Customer service representative with 6+ years of experience in telephone customer service, tech support, and customer care. Very organized and meticulous with organizing customer interaction logs. Handled up to 100 calls daily, with duties including helping customers sign up and retrieving customer data.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Member Support Associate

Tide platform private limited
Hyderabad
10.2021 - Current

Customer Associate (DP)

Amazon Development Centre
Hyderabad
02.2016 - 07.2019

Process Developer

GE Capital Retail Finance/Synchrony Financial
Hyderabad
10.2010 - 06.2012

Customer Service Professional

Sitel India Limited
Hyderabad
08.2008 - 11.2010

Customer Service Representative

Vartech Info Private Limited
Hyderabad
06.2007 - 09.2008

Education

M.E.C -

Intermediate from Sri Sai Vignan Bharati College
05.2006

Skills

  • Customer Service Skills
  • Excellent communication skills
  • Patience
  • Ability to work under pressure
  • Leadership skills

Personal Information

  • Date of Birth: 01/19/1989
  • Nationality: Indian
  • Marital Status: Married

Hobbies and Interests

Watching talent shows on television and listening to music.

Disclaimer

All of the above information is correct to the best of my knowledge.

Languages

Hindi
First Language
English
Advanced (C1)
C1
Telugu
Intermediate (B1)
B1

Timeline

Member Support Associate

Tide platform private limited
10.2021 - Current

Customer Associate (DP)

Amazon Development Centre
02.2016 - 07.2019

Process Developer

GE Capital Retail Finance/Synchrony Financial
10.2010 - 06.2012

Customer Service Professional

Sitel India Limited
08.2008 - 11.2010

Customer Service Representative

Vartech Info Private Limited
06.2007 - 09.2008

M.E.C -

Intermediate from Sri Sai Vignan Bharati College
Safina Kauser