Sagar Baryekar
Nagpur
Summary
Seasoned Associate bringing hands-on experience in business operations and client management. Demonstrates adeptness at fostering strategic partnerships, streamlining processes, and enhancing operational efficiency. Strong communication skills with a knack for problem-solving and team collaboration. Previous work has resulted in improved customer satisfaction and significant process optimizations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate
Hexaware Technologies
Nagpur
10.2023 - Current
- As a dedicated Customer Service Executive with extensive experience working for Amazon US, I have successfully addressed and resolved a wide range of customer issues
- Key Responsibilities: Understandability: Demonstrated the ability to comprehend complex customer inquiries and issues, ensuring clear and concise communication for effective problem resolution
- Listening Skills: Utilized active listening techniques to fully understand customer concerns, ensuring that their issues were accurately identified and addressed
- Empathy Towards Customers: Showed genuine empathy and understanding towards customers, creating a positive and supportive interaction experience
- Providing the Best Possible Resolution: Committed to finding the most effective and efficient solutions to customer problems, going above and beyond to ensure complete satisfaction
- Through my role, I have honed my skills in understanding customer needs, effectively communicating, and providing empathetic and timely solutions
- My focus has always been on delivering the highest standard of service to maintain Amazon's reputation for excellent customer support.
Education
Bachelor of Science -
Rashtrasant Tukadoji Maharaj Nagpur University (RTMNU)
Nagour, Maharastra01-2023
Class XII -
Priya Vidya Vihar Jr.College
01-2018
Class X -
Shangrila English High School
01-2016
Skills
- HTML
- Javascript
- CSS
- Reactjs
- NextJs
- Bootstrap
- NodeJs
- Java
- Python
- SQL
- Empathy
- Team Building
- Adaptability
- Problem Solving
- Understandability
Certification
- Data Structure and Algorithms in Java, 10/2022
- Frontend Development, 12/2022
- Backend Development in Node.js, 06/2023
- DBMS, 02/2023
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Associate
Hexaware Technologies
10.2023 - Current
Bachelor of Science -
Rashtrasant Tukadoji Maharaj Nagpur University (RTMNU)
Class XII -
Priya Vidya Vihar Jr.College
Class X -
Shangrila English High School
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