Sagar Govind Talekar
Jogeshwari (East)
Summary
Wish to work in a competitive environment that gives new challenges to overcome and new frontiers to explore along with opportunities to grow professionally as well as on personal front.
Overview
11
11
years of professional experience
Work History
Deputy Manager
IndusInd Bank Pvt Ltd
06.2023 - Current
- Preparation of ACH presentation and re-presentation auto debit files for personal loans
- 1st EMI cheques for fresh disbursed cases to be received at PL ops team follow up from all over PAN India
- Publishing NACH registration status MIS to the Collection team / Sales team and Product team
- Reprocessing of NACH for the rejected cases
- File tracking post disbursement received at vendor end from all over PAN India
- Handling customer queries related ACH / Loan Closure / Refund through CRM request
- Payment posting for the Cleared cases of cycle presentation and funds received through PAYU / IMPS / NEFT / RTGS towards EMI payment / Loan closure
- Sending SMS weekly for the ENACH registered bank cases to the customer for the NACH rejected cases
Senior Operation Executive
ADECCO India Pvt Ltd.
03.2017 - 06.2023
- Company Overview: (Working with Deutsche Bank)
- Preparation of ECS and NACH presentation and re-presentation auto debit files
- Pull out PDC cheques for dispatching at particular Branches for Presentation of Cycle Date
- Update and reconcile the Postdated cheques prior and post banking cycles
- Preparation of SMS and E-mailer data for Emi banking
- Daily monitoring and reconciliation of loan payment account
- Preparing MIS of Service Request on daily basis for all the branches
- Have taken a pro-active stand to solve the complaints within timelines
- NACH mandate Checking, MIS updating and forwarding mandates to Bill desk
- To waive off wrong overdue charges and bounce charges with respective Business Head approval
- Preparing MIS of part payment, Swap and Foreclosure cases on daily basis
- Also handling customers queries which received from Collections Team, PBU, CC and branches
- (Working with Deutsche Bank)
- 1st prize winner in 'Talk the TAT' for maintaining 100% quality and closing SR’s within TAT
Customers Service Associate
First Source Solutions Ltd.
10.2013 - 01.2016
- Company Overview: (Working for LLyods bank)
- Complete all assigned data entry requests and tasks within required timeframe
- Keeping track of the application for the new or existing customers
- Commitment to deliver 100% quality and efficiency as working for Lloyds Bank which is one side successful bank in UK
- (Working for LLyods bank)
- Certificate of Merit for the month of August 2015
- Certificate of Appreciation as a Most Improved Performer for the month of March 2014
- Certificate of Merit for the month of July 2015
Education
B.com - Accounting and finance
Tolani College of Commerce
Mumbai01-2013
HSC -
N D Bhuta Jr College
Maharashtra01-2010
SSC -
Sheth M.A High School
Maharashtra01-2008
Skills
- Capacity of Meeting deadline
- Sincerity
- Commitment
- Flexible
- Hard Work
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 1st June 1993
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Exposure to others
- Computer Basic Course
- Well versed with the operations of Internet & E-mail
Timeline
Deputy Manager
IndusInd Bank Pvt Ltd
06.2023 - Current
Senior Operation Executive
ADECCO India Pvt Ltd.
03.2017 - 06.2023
Customers Service Associate
First Source Solutions Ltd.
10.2013 - 01.2016
B.com - Accounting and finance
Tolani College of Commerce
HSC -
N D Bhuta Jr College
SSC -
Sheth M.A High School
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