MANTHAPUDI KALASAGAR
Visakhapatnam
Summary
Dynamic banking professional with extensive experience at State Bank of India, excelling in KYC compliance and risk management. Proven track record in enhancing customer service and motivating teams to achieve sales targets. Skilled in strategic planning and effective communication, driving operational efficiency and compliance with regulatory standards.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
MANAGER
STATE BANK OF INDIA
VISAKHAPATNAM
02.2013 - Current
1.Ensuring day to day operations and compliance in KYC AML aspects
2.Procuring new business leads to the branch in order to support the growth
3. Motivating staff to excel in areas such as cross selling and procuring deposits
4.Complying according to RBI guidelines in Credit and Risk management
- Led team in enhancing customer service processes and standards.
- Managed operations to ensure compliance with banking regulations and policies.
- Developed training programs for staff to improve product knowledge and sales techniques.
- Analyzed market trends to inform strategic planning and service offerings.
- Facilitated cross-departmental communication to streamline project execution and decision-making.
- Oversaw daily branch activities to maintain high operational efficiency and effectiveness.
- Implemented risk management strategies to safeguard the bank's assets and reputation.
Education
Bachelor of Science - Science Education
Sri Sravani Vidyalama
Srikakulam 03.2015 - 05.2017
Skills
- KYC compliance
- Customer service
- Risk management
- Customer relationship management
- Compliance auditing
- Credit analysis
- Market analysis
- Team leadership
- Effective communication
- Problem solving
- Strategic planning
- Employee motivation
- Marketing
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Affiliations
- Represent SBI as a captain for SBI Andhra Pradesh tea
Timeline
Bachelor of Science - Science Education
Sri Sravani Vidyalama
03.2015 - 05.2017
MANAGER
STATE BANK OF INDIA
02.2013 - Current