SAGAR NAROJI
OPERATIONS - WAREHOUSING AND TRANSPORTATION
Bengaluru
Summary
Results-oriented logistics and supply chain professional with a proven track record of optimizing delivery and supply chain processes to achieve cost-effectiveness and exceptional service levels. Demonstrated expertise in coordinating logistics operations, resolving complex transportation issues, and leveraging technology to drive efficiency. Adept at collaborating with stakeholders, managing teams, and delivering data-driven insights to ensure seamless product delivery and customer satisfaction.
Overview
2044
2044
years of post-secondary education
Work History
Senior Operations Executive
DHL Supply Chain India PVT LTD
- Company Overview: Levi’s Project
- Ensured cost-effective delivery and supply chain operations, delivering goods and services to end consumers.
- Coordinated inbound/outbound logistics, consistently achieving 99.5%+ SLAs and scaling order processing to 9,000+ daily orders (3.6x increase) during peak season.
- Coordinated product shipping from origin to destination, collaborating extensively with 3PLs to ensure efficient transportation.
- Proactively identified and resolved complex logistics and transportation issues, including SPF claims, minimizing disruptions, and maximizing customer satisfaction. Escalated and resolved issues with client stakeholders.
- Tracked product deliveries, ensuring timely and accurate fulfillment. Resolved SPF claims, exceeding SLAs.
- Contributed to inventory migration and implemented single-pool inventory management for improved stock visibility.
- Developed Power BI dashboards to monitor KPIs and generate operational insights. Created and delivered detailed logistics reports, communicating data analysis and resolution status to stakeholders.
- Managed and mentored a 50-person team, fostering a high-performance environment and providing targeted training.
- Proficient in Increff, Vinculum WMS, client-provided logistics tools, and Power BI.
- Levi’s Project
Education
MBA - Supply chain Management
Presidency University
Bengaluru, India11-2023
Mechanical Engineering - Bachelor of Engineering
Visvesvaraya Technological University
04.2001 - 09.2020
Skills
Logistics & Supply Chain
Timeline
Mechanical Engineering - Bachelor of Engineering
Visvesvaraya Technological University
04.2001 - 09.2020
Senior Operations Executive
DHL Supply Chain India PVT LTD
MBA - Supply chain Management
Presidency University
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