SAGAR N KOTWAL

• Managed travel reservations and expense processing, ensuring compliance with company policies
• Handled reconciliation and administrative workflow for travel expense reports
• Procured and supported travel reservations including airfare, hotels, passports, and visas
• Reviewed travel invoices and statements for accuracy and coding
• Primary point of contact for management, managing communications and scheduling
• Supported Department Heads with calendar management for internal and external meetings, resolving calendar conflicts across different time zones
• Organized Board, Banker, and Investor meetings, including video conferencing setup and minutes recording
• Processed monthly expense claims for senior management and maintained records
• Assisted with special projects, research, report preparation, and team coordination
• Managed vendor relationships and coordination
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and other communication platforms
• Handled inbound and outbound calls and emails, adhering to company procedures for travel arrangements
• Created Passenger Name Records, managed ticketing, refunds, and protected financial records using Amadeus GDS
• Assisted clients on the online platform and maintained positive relationships with travelers and colleagues

Handled inbound and outbound calls and emails, adhering to company procedures for travel arrangements. Created Passenger Name Records, managed ticketing, refunds, and protected financial records using Amadeus GDS. Assisted clients on the online platform and maintained positive relationships with travelers and colleagues.

• Handled client accounts for Expedia and Orbitz, managing ticketing rules and all aspects of fare adjustments using Amadeus & Worldspan
• Updated time and flight changes, managed daily queues, and coordinated with operations for schedule changes and delays
• Prioritized workloads as part of a team