
Having work experience in various fields with focus on Investment Banking Operation and customer service with Experience in KYC Risk Controls, EDD & OCCD, Periodic Reviews
To enhance my educational and professional skills in a stable and dynamic workplace.
Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support
Detail-oriented and results-driven Quality Analyst with over five years of experience in quality assurance and testing. Proven expertise in manual and automated testing, identifying software defects, and ensuring the highest quality standards.
•Conducted Enhanced Due Diligence (EDD) and (OCDD) Ongoing Customer Due Diligence for high-net worth individuals PEPs, ensuring
compliance with regulatory requirements.
• Ensuring timely completion of KYC,
Screening while adhering to other Regulatory timelines.
• Developed and Maintain Client risk profiles, assessing risk factors such as Geographical
location and Business affiliations.
• Collaborated with Compliance team to identify red flags and implement corrective actions,
ensuring all documents met regulatory standards.
• Build Strong relationship with the clients during the onboarding process, providing clear
communication about KYC requirements and address any issue promptly.
• Prepared periodic compliance for Internal audits and external regulatory bodies,
ensuring ally KYCs files are complete and up-to-date and in line with Industry standards.
• Support business in execution of due diligence reporting process and controls.
• Review and analyse client onboarding process and challenges that require research,
investigation, evaluation, and selection of alternatives.
• Provide subject maĴer expertise on due diligence documentation for client onboarding
requirements and data sources.
• Provide subject maĴer expertise on documentation and data sources and exercise
independent judgement to guide moderate to high-risk deliverable.
• Steering Process Discussion, handling Team Huddles, Governance Calls and Management
calls.
• Proposing & Implementation of Automation Ideas to streamline process & Improve
efficiency.
• Articulating the root cause of breaks/breach and remediating it with the collaboration with
various Teams.
• Collaborate and consult with peers, colleagues, managers, and Internal & External clients to
resolve issues.
• Analysis data, creates summary reporting and performs analysis to support the decision
making of senior management and other departments in the organisation.