Summary
Overview
Work History
Education
Skills
Languages
Languages
Websites
Timeline
Generic

Sagar Singhal

Gurugram

Summary

A competent Global Procurement and Operations professional with over 7 years of experience with a strong foundation in procurement processes, cost optimization, supplier relationship management, risk mitigation, and cross-functional collaboration in building quality frameworks, vendor relations, cost reduction, and global procurement. Skilled in end-to-end procurement lifecycle, negotiations, and supplier management. My previous roles have equipped me with the ability to handle diverse customer needs efficiently, ensuring that each client/guest enjoys a memorable and satisfying experience. Additionally, my fluency in English language and my adaptability to various cultural contexts make me well-suited for an international work environment.

Overview

7
7
years of professional experience

Work History

Team Developer (APAC)

Bank of America
Gurgaon
07.2022 - Current
  • Execute Master Agreements and Sub-Agreements for various cruise-related sourcing categories to meet client needs
  • Drive compliance and reduce complexities in service management, ensuring optimal vendor performance
  • Negotiate contractual terms with service providers, focusing on clients satisfaction
  • Collaborate with stakeholders to ensure policy-driven completion of contracts supporting guest/client services
  • Implement cost optimization strategies to enhance operational efficiency and client satisfaction.

Senior Procurement Specialist (EMEA)

SoftwareONE Pvt. Ltd.
Gurgaon
10.2018 - 05.2022
  • Procure licenses and renewals, evaluating service vendors to ensure quality and cost-effectiveness
  • Manage global distributors within the various industry to enhance service management and guest experiences
  • Develop business opportunities with a focus on customer satisfaction and client engagement
  • Enrolled few maritime vendors on ERP database for efficient procurement processes, supporting clients operations
  • Lead negotiations to secure favorable terms with suppliers, improving overall service quality for clients.

Junior Executive

Holisol Logistics
New Delhi
02.2018 - 10.2018
  • Manage operational activities and inventory flow at ICD terminals to meet service management standards
  • Oversee packaging solutions for onboard services, ensuring smooth supply chain operations for clients goods and amenities
  • Collaborate with clients to ensure timely delivery and high customer satisfaction
  • Implement inventory management strategies to support operational efficiency and service excellence
  • Conduct regular audits to maintain high standards of service quality and client satisfaction.

Purchase Analyst

Hotel Solitaire
Dehradun
07.2017 - 01.2018
  • Analyze hotel operations to align with industry service standards and enhance customer satisfaction
  • Oversee vendor payments, ensuring timely and accurate transactions to support service management
  • Maintain a comprehensive vendor database to streamline procurement processes and improve client services
  • Collaborate with suppliers to negotiate favorable terms, enhancing overall service quality for clients
  • Monitor operational performance and implement improvements to elevate clients experiences and satisfaction.

Education

MBA in Logistics and Supply Chain Management -

University of Petroleum and Energy Studies
Dehradun
05.2017

B.COM -

H.N.B.G.U- DAV College
Dehradun
04.2015

Higher Secondary Certificate -

Carman School
Dehradun
03.2012

Secondary School Certificate -

Carman School
Dehradun
03.2010

Skills

  • Customer Service
  • Communication Skills
  • Teamwork
  • Problem-Solving
  • Adaptability
  • Attention to Detail
  • Sales and Marketing
  • Leadership
  • Technology Proficiency
  • Conflict Resolution
  • Hospitality Management
  • Crisis Management

Languages

English, Proficient

Languages

English
First Language
Spanish
Beginner (A1)
A1

Timeline

Team Developer (APAC)

Bank of America
07.2022 - Current

Senior Procurement Specialist (EMEA)

SoftwareONE Pvt. Ltd.
10.2018 - 05.2022

Junior Executive

Holisol Logistics
02.2018 - 10.2018

Purchase Analyst

Hotel Solitaire
07.2017 - 01.2018

MBA in Logistics and Supply Chain Management -

University of Petroleum and Energy Studies

B.COM -

H.N.B.G.U- DAV College

Higher Secondary Certificate -

Carman School

Secondary School Certificate -

Carman School
Sagar Singhal