Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Disclaimer
Timeline
Generic

Sagar Tank

Ahmedabad

Summary

Dynamic Team Lead at Spinny with strong leadership and strategic planning skills, successfully enhanced team performance and productivity. Expert in vendor negotiation and cost reduction strategies, driving significant operational improvements. Proven ability to motivate staff and implement effective solutions, fostering a collaborative environment that consistently meets targets.

Overview

12
12
years of professional experience

Work History

Team Lead

Spinny
AHEMDABAD
09.2024 - Current
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Implemented strategies to take advantage of new opportunities.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Trained new staff in relevant processes and procedures.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.
  • Implemented strategic plans to enhance team performance and productivity.
  • Motivated staff through positive reinforcement techniques.
  • Negotiated with vendors and suppliers to secure favorable terms and improve bottom-line results.

Body Shop Advisor

Honda Motor private limited
Ahemdabad
02.2023 - 09.2024
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Collaborated with management team to implement new work procedures or policies.
  • Motivated staff through positive reinforcement techniques.
  • Organized client meetings to provide project updates.
  • Monitored team progress and enforced deadlines.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.
  • Negotiated with vendors and suppliers to secure favorable terms and improve bottom-line results.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Customer Representative Manger

Go Mechanic
Ahmedabad
01.2020 - 01.2023
  • Demonstrated strong problem solving skills in addressing customer issues.
  • Maintained customer records in company database.
  • Developed positive relationships with customers through friendly interactions.
  • Handled difficult or emotional customer situations with empathy and professionalism.
  • Followed up on customer inquiries not immediately resolved by telephone calls or emails.
  • Resolved customer complaints promptly and efficiently.
  • Provided product and service information to customers.

Senior Technician

Nissan Motor Private Limited
Ahemdabad
07.2016 - 12.2019
  • Provided remote support for customers experiencing technical difficulties with hardware or software products.
  • Repaired, replaced, or upgraded defective parts using a variety of tools and test instruments.
  • Conducted regular preventive maintenance inspections on equipment to detect potential problems before they occurred.
  • Maintained accurate records of equipment repairs, maintenance and inventory.
  • Developed and implemented new technical procedures to improve operational efficiency.
  • Recommended corrective and preventive actions to boost product reliability.

Technician

Cargo Ford Motor Private Limited
Ahemdabad
06.2013 - 07.2014
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Maintained records of repairs, calibrations, and tests performed on equipment.

Service Advisor

Hyundai Motor Private Limited
Ahmedabad
  • Developed strong relationships with customers by providing exceptional customer service.
  • Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
  • Explained the features and benefits of products or services offered by the dealership to customers.
  • Assisted with scheduling appointments for service work to be performed on vehicles.
  • Greeted customers and addressed their needs in a professional manner.
  • Followed up with existing customers regarding past services performed on their vehicles.
  • Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
  • Tracked customer requests, comments, problems, issues and resolutions within designated systems.
  • Resolved customer complaints in an efficient and courteous manner.

Education

Diploma In Automobile Engineer -

Sir B.P.T.I COLLEGE BHAVNAGAR
06-2016

ITI -

Inderstril Training Institutes
06-2013

SSC -

Purvdeep High' School
Ahemdabad
03-2011

Skills

  • Cost Saveing
  • Excellent work ethic
  • Quality-focused
  • Strong leadership skills
  • Team management
  • Vendor negotiation
  • Performance monitoring
  • Problem solving
  • Strategic planning
  • Cost reduction strategies
  • Team building
  • Work planning
  • People management
  • Decision-making

Hobbies and Interests

Listening Music, Book Reading, Watching Movie, Travelling

Languages

Gujarati, Hindi and moderate on English language.

Personal Information

  • Date of Birth: 03/28/1995
  • Nationality: India
  • Marital Status: Unmarried

Disclaimer

Above all Mentioned details are true to the best of my knowledge.

Timeline

Team Lead

Spinny
09.2024 - Current

Body Shop Advisor

Honda Motor private limited
02.2023 - 09.2024

Customer Representative Manger

Go Mechanic
01.2020 - 01.2023

Senior Technician

Nissan Motor Private Limited
07.2016 - 12.2019

Technician

Cargo Ford Motor Private Limited
06.2013 - 07.2014

Service Advisor

Hyundai Motor Private Limited

Diploma In Automobile Engineer -

Sir B.P.T.I COLLEGE BHAVNAGAR

ITI -

Inderstril Training Institutes

SSC -

Purvdeep High' School

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