SAGAR TEWATIA

Dynamic Salesforce professional with extensive experience at Cognizant Technology Solutions, excelling in Apex development and CI/CD deployment. Proven ability to enhance platform performance and drive successful project outcomes. Adept at REST API integration and fostering collaboration within teams to achieve strategic goals. Committed to delivering innovative solutions that exceed client expectations.

Development and platform transformation

• Enterprise rebranding of Salesforce CCM from Sanofi to Opella
• CCM platform upgrade with status paths, SLAs, and milestones
• Development using Apex, LWC, Salesforce Flows, Triggers, and Async Apex

Support and enhancements

• Analyzed and resolved complex production issues, ensuring system stability and business continuity
• L2/L3 production support for Salesforce Service Cloud
• Delivered business-driven enhancements based on evolving functional requirements

Deployment and CI/CD

• Salesforce deployments using AutoRABIT, Copado, and GitHub, including validations, user story-based releases, version control, multi-environment promotions, and production hotfix support