Associate Manager
Statestreet HCL Services Limited
Pune
04.2019 - Current
- Inbound Transitions for Derivatives and Reconciliation (ERCOE)
- Managing Transitions including due diligence, Shadowing, Reverse Shadowing, Controlled Production, Go live and post go live
- Creating Process flows,SOPs for the process with Transition of new business
- Managing proficiency enhancement project for 500 FTEs Derivatives across locations in addition to Transitions role
- Managing Process Instruction Manual for Derivatives and getting it Audited with external auditors at organization level
- Involved in development of macros and robotics for the betterment of process and reducing manual touch points
- Maintaining and setting KPI and SLA agreements with client and setting KRA for teams