Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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SAHAJAD ALI

SAHAJAD ALI

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

10
10
years of professional experience

Work History

Corporate Salary Manager

CSB Bank Ltd
Noida
10.2023 - Current
  • Identified and pursued new business opportunities within the assigned/NTB corporate client base, actively seeking cross-selling and up-selling opportunities.
  • Established and fostered strong relationships with corporate clients, key decision-makers, and their employees.
  • Managed a portfolio of corporate salary accounts, implementing proactive account management strategies and conducting regular reviews to identify growth opportunities.
  • Effectively resolved client inquiries, addressed issues promptly, and provided accurate and timely information to ensure exceptional service delivery.
  • Maintained strong working relationships with multiple branches and core banking departments like liabilities sales, SME, and wholesale banking.

CCRP (Assistant Manager)

Yes Bank Ltd.
Delhi
05.2019 - 03.2022
  • Build corporate relationships and conduct micro sales activities
  • Acquisition of salary accounts and cross sell products on a daily basis
  • Maintaining overall KYC adherence for every single customer as per RBI
  • Maintaining relationships with the department heads / contact people at a corporate level
  • Meeting daily, monthly sales targets for salary accounts and cross sell products.

Relationship Manager

India Infoline Finance Ltd.
Noida
04.2018 - 05.2019
  • Sourcing the Business Loan cases in the market through Network / Cold calling / Reference
  • Achieve the sales revenue target allocated for the defined period
  • Responsible for periodic achievement of the customer acquisition & revenue targets
  • Solving customer queries to help proper functioning of sanctioning & disbursement
  • Responsible for ensuring the overall process of loan disbursement to client.

Relationship Officer

ICICI Bank Ltd.
Noida
04.2014 - 02.2018
  • Manage sales of Bank products, new business, customer service request processing
  • Process KYC for new and existing clients as per regulatory compliance, internal policies and procedures
  • Selling retail liabilities products Current Accounts, Saving Accounts and Fixed Deposits while acquiring HNI customers
  • Also, enhancing revenue through cross sell of Insurance and Mutual Funds
  • To maximize branch revenue and close Maximum Account By generating New to bank Customer
  • To ensure adherence of all banking guidelines and regulatory requirements products and Private Equity
  • Achieved Branch Target As per Quarterly Requirement for branch performance to needs.

Education

B.com -

CCS University
Meerut
01.2012

Intermediate -

UP Board
05-2009

High School -

UP Board
06-2007

IRDA Certified

Skills

  • Strategic Planning
  • Branch Management
  • Sales Management
  • Relationship Management
  • Marketing financial Service
  • Regulatory Compliance
  • Banking Products and Services
  • New Business Development
  • Microsoft Windows, Microsoft Office & Access
  • Create and distribute a variety of reports using Excel

Additional Information

  • Date:
  • Signature:

Timeline

Corporate Salary Manager

CSB Bank Ltd
10.2023 - Current

CCRP (Assistant Manager)

Yes Bank Ltd.
05.2019 - 03.2022

Relationship Manager

India Infoline Finance Ltd.
04.2018 - 05.2019

Relationship Officer

ICICI Bank Ltd.
04.2014 - 02.2018

B.com -

CCS University

Intermediate -

UP Board

High School -

UP Board

IRDA Certified

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SAHAJAD ALI