Sahana Michael
Bangalore
Summary
Professional summary
Dynamic and results-driven marketing professional with over 5 years of experience in creating and executing high-impact marketing strategies across digital and traditional channels. Proven track record of driving brand awareness, increasing customer engagement, CRM and boosting sales for both B2B and B2C markets. Skilled in data-driven decision-making, market research and sales force, with a strong ability to lead cross-functional teams
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sr. Analyst
KPMG Global Services
Bangalore
08.2022 - Current
- Oversaw resource allocation, ensuring optimal team structure for project efficiency and success.
- Acted as the primary point of contact for client escalations, resolving issues promptly and maintaining a high level of client trust.
- Handled roles of Senior in team by mentoring my juniors by helping solve queries and develop junior team members productivity as per SLA, helping them grow in their roles and providing constructive feedback.
- Played role in team-building, fostering a collaborative environment, and ensuring effective communication across
- Developed training materials for end users.
- Identified needs of customers promptly and efficiently.
- Collaborated with stakeholders to identify business needs and data sources.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Building and nurturing relationships with key stakeholders and clients.
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Updated and maintained databases with current information.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Senior Executive
Phoenix Mills
Bangalore
08.2019 - 07.2022
- Assisting in generating revenue by pursuing partnerships, securing funding, and capitalizing on opportunities
- Developing effective working relationships with customers through regular meetings; identified and obtained further sales and business development opportunities
- Professionally and creatively responding to various incoming Requests for Information (RFIs) and Requests for Proposals (RFPs) from clients
- Developing and expanding sales strategies to increase revenue for existing customers, leading to significant revenue increase
- Scheduling appointments with clients; leading research of their business and requirements and preparing & delivering presentation to generate business
- Managed Lead generation and ensured constant follow up with in-bound and out-bound data for both domestic and foreign clients
- Identified requirements for new services to anticipate and potentially lead the market which resulted in 30 % increase in business
- Supported the sales strategy by developing marketing campaigns; generated new business valued at INR 25
Marketing Executive
Huhy Technologies Pvt. Ltd.
01.2017 - 01.2018
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Identified target audiences and devised campaigns to match target demographics and optimize results.
- Preserved brand integrity by monitoring consistency and quality of marketing content.
Education
MBA - Marketing and Business Management
Swiss Business School
Zurich, Switzerland.01.2019
PGDM - Marketing
Ramaiah Institute of Management Sciences
Bangalore, KA01.2019
Skills
- Data analysis
- Client relationship management
- Market research
- Stakeholder engagement
- Employee training
- Sales strategy development
- Problem solving
- Cross-functional collaboration
- Training material development
- Business process mapping
- Budgeting and forecasting
Certification
- Digital Garage
- Salesforce Certified Administrator – Salesforce.
- Power BI - LinkedIn
- MS Excel - LinkedIn
- Google Data Analytics Professional Certificate - Google.
Accomplishments
- SPOT Award - KPMG, 2024
- Kudos - KPMG, 2024
- Best performing Analyst for Q4 - 2023
- Double Promotion within a calender year, Phoenix Mills.
Languages
3,B1,3,B1,6,C2,6,C2,6,C2
Skills
Languages
English
First Language
Kannada
Beginner
A1
German
Beginner
A1
Tamil
Elementary
A2
Hindi
Elementary
A2
Timeline
Sr. Analyst
KPMG Global Services
08.2022 - Current
Senior Executive
Phoenix Mills
08.2019 - 07.2022
Marketing Executive
Huhy Technologies Pvt. Ltd.
01.2017 - 01.2018
MBA - Marketing and Business Management
Swiss Business School
PGDM - Marketing
Ramaiah Institute of Management Sciences