Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sahana RT

Bengaluru

Summary

Dedicated and experienced Technical Engineer with intend to build a career with an organization, where in, I can implement my Theoretical, Logical, Technical skills in the practical real-life environment with committed & dedicated people, which will help me to explore myself fully and realize my potential, Willing to work as a key player in challenging & creative environment.

Overview

2
2
years of professional experience

Work History

Remote Desktop Engineer

Accenture
Bengaluru
02.2022 - Current
  • Installation of the software.
  • Configuring the outlook and troubleshooting office 365 issues.
  • Resolving Password related and access related Issues.
  • Working on Active Directory.
  • Providing admin rights on the computer.
  • Working on mail Group ID's. Responding to user mails instantly.
  • Troubleshooting VPN issues on Pulse secure client and Global protect.
  • Troubleshooting Citrix related issues.
  • Working on noncompliance issues and remediating the workstations.
  • Mobile device management: MS teams, Outlook, MS Authenticator.
  • Working on Microsoft Intune and Azure AD configurations on client machines

Education

Bachelor of Engineering -

SJB Institute of Technology
Bengaluru
01-2020

PUC -

Narayana PU College
Bengaluru
01-2016

SSLC -

Mount Carmel Public School
Bengaluru
01-2014

Skills

  • AZ 900 certification
  • SCCM
  • Citrix
  • Microsoft Intune
  • Microsoft Office
  • Service now
  • Bot chat
  • Problem solving

Languages

English
First Language
Kannada
Proficient (C2)
C2
Telugu
Advanced (C1)
C1

Timeline

Remote Desktop Engineer

Accenture
02.2022 - Current

Bachelor of Engineering -

SJB Institute of Technology

PUC -

Narayana PU College

SSLC -

Mount Carmel Public School

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Sahana RT