Sahil Bindra
Banking
Gurgaon
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Advisor
National Australia Bank
10.2022 - Current
- Monitoring the account opening processes as a part of Consumer fulfilment team, ensuring compliance with regulatory requirements and delivering exceptional customer service.
- Following the success triangle approach, prioritizing efficiency, accuracy and customer satisfaction to achieve optimal results in account opening procedures.
- Delivering exceptional customer service throughout the account opening process, fostering positive client relationships and ensuring a smooth and personalised experience.
- Proficient in document verification and stakeholder communication to streamline operations and drive customer satisfaction.
- Cross-skilled with in the home process in QC and Reporting task, enhancing flexibility and efficiency while contributing to a well-rounded skill set.
Senior Associate
WNS Global Services
03.2020 - 10.2022
- Prepare reconvene or satisfaction of all paid in full and closed real estate secured loans revised by client.
- Review discharge documents for paid-in-full retail loans or lines of credit as they are printed to ensure key fields are correctly completed.
- Match release documents with appropriate checks and mail packages to various counties for recording.
- Review customers mortgage loan documents.
- Analyzed customer data to identify trends and anticipate customer needs.
Education
B.SC in Hotel Management - Hotel Management
Chandigarh Group of College
Chandigarh, India 04.2001 -
Higher Education - Arts
Dalhousie Public School
Dalhousie, India 04.2001 -
Skills
Customer service
KYC
Teamwork and collaboration
Adaptability and flexibility
Multitasking
Cricket, Football, PS Game
During free time love playing sports like Cricket, Football and playstation game
Timeline
Advisor
National Australia Bank
10.2022 - Current
Senior Associate
WNS Global Services
03.2020 - 10.2022
B.SC in Hotel Management - Hotel Management
Chandigarh Group of College
04.2001 -
Higher Education - Arts
Dalhousie Public School
04.2001 -
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