I am hardworking and set reasonable goals for myself. Once those goals are in place, I can then back out of them and create smaller goals or benchmarks to accomplish so I can continuously evaluate my performance.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Project Coordinator
Wise Path Limited
New Delhi
04.2025 - 06.2025
Kept projects on schedule by managing deadlines and adjusting workflows.
Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
Associate
Big Basket
New Delhi
04.2021 - 01.2022
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Developed and implemented strategies to increase customer satisfaction and engagement.
Education
BCA -
IGNOU
New Delhi,India
06-2028
Diploma - Cloud Computing
Jetking
New Delhi,India
05.2023
Skills
Configure and troubleshooting desktops and laptops
Troubleshooting of Desktop and Laptop hardware and software problems
Installing software and application user standards
Installing and configuring the peripherals components and drives
Installation OS-Windows 10/11
Network configuration and troubleshooting
Virtualization technologies (VMware, Hyper-V)
Installing software
antivirus
other third-party software
Knowledge of Window Upgrade & Clean Installation
Application Software's: MS Office (Word, Excel)
Photoshop
Format/Restore Operating System & OS Troubleshooting
Knowledge of Internal Security Installation & Configuration