Sahil Moon
Nagpur
Summary
Proven Senior BDA with a track record of enhancing market share by 30% in key Indian cities and expanding B2C segments in the Middle East for ISCHOLAR Knowledge Services. Excels in sales negotiations and market analysis, leveraging communication skills and cultural sensitivity to forge strong alliances and adapt products to regional needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior BDA ( India and Middle East Region)
ISCHOLAR Knowledge Services
Bengaluru
06.2023 - Current
Key Responsibilities and Achievements:
Middle East (15 months)
- Aid in the development and execution of business strategies.
- Drove a notable rise in B2C market share across the Middle East through strategic management.
- Presented innovative campaigns to clients for profit enhancement.
- Led cross-functional teams to adapt EdTech products for regional market needs.
- Analyzed data to uncover insights into consumer behavior.
India (17 months)
- Forged strong alliances with educational startups and other B2C clients in the education sector.
- Aligned product offerings with market demands for better customer satisfaction.
- Enhanced conversion rates by 30% in Bangalore, Hyderabad, and Mumbai through targeted efforts.
Customer Support Associate
Smarter Bizz Technologies
Pune
11.2019 - 05.2020
E-Commerce
- Worked as a Customer Support associate for the Flipkart team.
- Addressed customer inquiries by understanding and reviewing previous responses.
Education
EPGP - Big Data Engineering
IIIT Bangalore
Bengaluru06-2022
BCCA - Computer Applications Development
City Premier College
Nagpur05.2016
Skills
- Market knowledge and cultural sensitivity
- Sales and negotiation skills
- Dispute resolution
- Communication and presentation skills
- Adaptability and problem-solving
- Inbound phone call handling
Websites
Certification
- JAVA, J2EE (issued on 11/2019)
- Business Analysis Fundamentals: (Issued on 12 Sep 2024)
- ECBA (Entry Certificate in Business Analysis)
- CCBA (Certification of Capability in Business Analysis)
- CBAP (Certified Business Analysis Professional)
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Senior BDA ( India and Middle East Region)
ISCHOLAR Knowledge Services
06.2023 - Current
Customer Support Associate
Smarter Bizz Technologies
11.2019 - 05.2020
EPGP - Big Data Engineering
IIIT Bangalore
BCCA - Computer Applications Development
City Premier College
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