Microsoft SharePoint Online/ On-Prem
Hi, I’m
Sai Chittella
Practice Manager
Hyderabad
Summary
Dedicated and accomplished Senior Project Manager with over 13 years of Experience in the IT industry. Proven track record of successfully leading and delivering complex projects within scope, budget, and schedule. Adept at driving cross-functional teams, establishing clear project objectives, and ensuring the alignment of project goals with overall business strategies. Strong communication and leadership skills with a focus on building collaborative relationships to achieve project success. Extensive experience in working with large clients and closely with stakeholders; dealt with multi-cultural teams and worked abroad at international client location (Australia)
Overview
12
years of professional experience
4
years of post-secondary education
3
Certifications
Work History
Atidan Technologies Pvt LtdHyderabad
Practice Manager
12.2022 - Current
Job overview
- Developed policies and procedures for effective practice management.
- Oversaw accounting, budgeting, and financial reporting.
- Manage risks, issues and actions for accounts, track them to meet expected results and timelines, and build mitigation plans as program evolves.
- Manage delivery quality of teams and resources where required.
- Organize various project requirements into clear goals and objectives, and break down projects/processes into sub-projects and sub-processes that could be executed by other teams or partners.
- Collaborate with stakeholders to plan requirements, identify risks, manage timelines, and communicate clearly with cross-functional partners across Organization.
- Drive process improvements throughout product development lifecycle, to help scale impact for our users/clients.
- Collaborate with global peers, stake holders, account managers, product group to resolve customers issues in most efficient way.
- Directly interacted with high-level customers to verify satisfaction and integrate feedback on in-process development projects.
- Supervised team of 20+ technical resources.
- Provided strategy and direction in development and enhancement of software to solve complex business problems, prioritizing customer experience.
- Fostered innovation by implementing best practices and staying informed about emerging technologies
- Contributed as thought leader to development of methods, techniques, and evaluation criteria for projects and programs of diverse scope.
MicrosoftHyderabad
Project Manager
07.2021 - 12.2022
Job overview
- Determine and define project scope and objectives
- Evaluated project requirements to identify and mitigate risks.
- Managed delivery teams to ensure timely and accurate customer deliveries
- Collaborate with global peers, stake holders, account managers, product group to resolve customers issues in most efficient way
- Provide positive working environment, through clear goal setting, motivational behavior enforcement and strong rituals and recognition programs to support team growth
- Directly interacted with high-level customers to verify satisfaction and integrate feedback on in-process development projects
- Provided regular feedback to both junior engineers and senior leadership on individual performance metrics and observations
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs
- Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA)
- Worked closely with product team on technical design issues and product changes
DeloitteHyderabad
Assistant Manager
03.2020 - 07.2021
Job overview
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Tracked and documented metrics, and evaluated trends
- Assessed personnel performance and implemented incentives and team-building events to boost morale
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Ensured daily/ weekly/ monthly KPI targets are met by team
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance
CGIHyderabad
SharePoint/ Team Lead
02.2019 - 03.2020
Job overview
- Reported on updates to project specifications and progress
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Drove operational improvements which resulted in savings and improved profit margins
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills
TEK SystemsHyderabad
Senior Technical Consultant
02.2018 - 01.2019
Job overview
- Collaborated with stakeholders to transform client requirements into turnkey solutions
- Analyzed client business processes to propose optimal software applications for unique requirements
- Presented business leaders with ROI estimations to drive project planning
- Assessed business requirements to create focused solutions
- Investigated system issues and implemented resolutions to reduce downtime
- Installed system updates to address vulnerabilities and reduce security issues
- Prepared documents for projects in accordance with project manager, team or client specifications
QueryNow Technologies Pvt LtdHyderabad
Software Developer
10.2017 - 02.2018
Job overview
- Translate Business needs into usable enterprise application,
information and infrastructure architecture with corresponding standards and procedures - Research, analyze, design and propose technology solutions that are
applicable for business and in line with enterprise architecture plan and security demands - Propose solutions that can be delivered with minimal customization
InfosysSydney
Technology Analyst
12.2011 - 10.2017
Job overview
- Provided technical and functional recommendations based on project requirements
- Oversaw technology services delivery, consulting with relevant personnel to assist with migration and troubleshooting
- Supported technology design, testing and execution by providing research-based product and process knowledge
- Directed multi-national team of junior developers, integrating disparate levels of experience and technical knowledge into cohesive efforts
- Collected and analyzed client requirements, incorporating business goals and budgetary concerns into project proposals
- Discussed issues with team members to provide resolution and apply best practices
- Designed customized solutions for proposals to potential customers
Education
Raghu Engineering CollegeVisakhapatnam
Bachelor of Technology from Electronics And Communications Engineering
04.2007 - 04.2011
Skills
Project Management, Leadership
Agile & Waterfall models
Business Processes & Stakeholder Management
Work Under Pressure
Project Delivery, Decision Making
Risk Management, Stakeholder Management,Team Building and Coaching
Communication and Collaboration
Resource Management,Practice Management
Strategic Planning
Software
Microsoft Azure
NET
HTML/ CSS
Javascript/ Jquery
JIRA
Azure Devops
Certification
Azure Fundamentals
Timeline
Practice Manager
Atidan Technologies Pvt Ltd
12.2022 - Current
Project Manager
Microsoft
07.2021 - 12.2022
Assistant Manager
Deloitte
03.2020 - 07.2021
SharePoint/ Team Lead
CGI
02.2019 - 03.2020
Senior Technical Consultant
TEK Systems
02.2018 - 01.2019
Software Developer
QueryNow Technologies Pvt Ltd
10.2017 - 02.2018
Technology Analyst
Infosys
12.2011 - 10.2017
Raghu Engineering College
Bachelor of Technology from Electronics And Communications Engineering
04.2007 - 04.2011