SAI DEEPAK CHEVENDRA

• Served as a Delivery Manager and have assured that all the associates are on track as per their assigned work.
• Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
• Managed 4 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
• Communicated project plans and progress to key stakeholders and project contributors.
• Spearheaded process improvement initiatives that resulted in significant time savings and reductions in errors across multiple projects.
• Team members productivity has improved by 60% since the time I joined the organization.

Demonstrated exceptional leadership by handling 3 projects and meeting all the client expectations without any escalations. Played a pivotal role in timely delivery with efficient planning and team management. Ensured that all the best practices are followed in projects by conducting regular audits and providing feedbacks.

Project : (Leading Australian Healthcare Provider)

• Lead a team of 20 people both from Onshore and Offshore.
• A C# project with SQL, Windows and AWS as Core technologies that are being used.
• Handled project from scratch and achieved MVP product release in a period of 10 weeks which is a phenomenal achievement. Played a pivotal role in coordinating with team members from both on shore and off shore.
• As a result of the product release in such a short span of time, client’s revenue has been boosted up by 20%.
• Acted as a Scrum master and Business Analyst also for the project and saw that all the requirements have been received from Business and documented all of them.

Additional Accomplishments:

• Attended PM training sessions in the organization as part of internal trainings.
• Assigned a project for a period of 1 month to stabilize it as it has faced 6 client escalations in the previous 1 month.
• Lead the project and stabilized the entire project and there were no escalations received for the past 6 months.
• Received the Employee of Quarter in the Organization.
• Involved in multiple Project audits in the organization and provided feedback.

• Proactively identified solutions to enhance the customer experience in multiple project’s that I have worked upon and helped team in implementing the solutions. Gained knowledge on Power Bi.
• Coordinated with team on Microsoft Customer Sales project and helped in resolving many pain points of the client. With the innovative solutions that were proposed and implemented, Customer satisfaction score has improved from 65 to 85.
• The Best Practices to improve project’s health which the whole organization has to follow were explored by me and documented and shared across where all the projects started following them.
• Involved in Training and Grooming many of the new joiners into the organization.
• Developed comprehensive documentation for technical procedures, enhancing knowledge transfer among team members.

• Involved in multiple projects and had hands on experience in Developers team as well as Support team. Had a good exposure and communication with the clients and directly communicated with them regularly for any kinds of clarifications.
• Worked as a Support Engineer in one of the Client projects and helped in resolving around 300 issues in 6 months of time.
• Worked in Azure Migration project and coordinated in migration from Azure to local.
• Worked as a Sharepoint developer and coordinated in team activities.
• Worked as an Analyst in one of the leading fertilizer projects and saw that all the Requirements are clarified and documented and provided to Developers.