Alekhya Thotakura
Hyderabad
Summary
Dynamic Transportation Representative at Amazon Development Center with proven expertise in performance analysis and stakeholder communication. Successfully managed vendor relationships and enhanced operational efficiency, leading to a promotion to L3. Skilled in Workday and data reporting, I excel in team leadership and fostering collaborative environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Transportation Representative
Amazon Development Center
Hyderabad
07.2019 - Current
- Managed vendor appointments according to available fulfillment center slots.
- Allocated and amended scheduled appointments based on daily processing capacity.
- Collaborated with fulfillment center contacts to address unloading delays.
- Generated reports to analyze process trends and performance metrics.
- Systematically escalated appointment variances to stakeholders and internal teams for resolution.
- Developed and managed network changes in collaboration with stakeholders to enhance efficiency.
- Maintained vendor relationships with transportation providers for improved service delivery.
- Conducted calibration sessions with stakeholders to analyze processes and recommend action plans.
- Had experience working in two major regions (India and AU) in NOC geography.
- I have dealt with major escalations and operations to date, mentored and guided my fellow teammates to improve their understanding and knowledge of the process, and also provided resolutions to preserve the customers' experience.
- I got promoted to L3 in October 2024 for excelling in my role, and I am currently in an SME role, managing the team under the manager's supervision.
HR Executive
Wipro Technologies
Visakhapatnam
04.2014 - 12.2019
- On Boarding specialist/Invoices, Responsible for Onboarding and Initiating background verification of new hires
- Expertise in maintaining MS of the team records, database etc
- Provide clearance for a hire as per ALU policies/guidelines
- Responsible for handling and managing invoicing process globally for BGV
- Collect and track new hire paperwork and process the same on I-Verify
- Process online employee change requests and validate requests for proper approvals/data entry
- Expertise in scrutinizing mandatory documents provided by the candidate and flagging up any exceptions
- Coordinate with various internal teams and other concerned parties regarding status of requests
- Regular follow ups with the vendors for SLA adherence
- Periodical quality review of the cases and coordinating with respective vendor SPOC for error control measurements.
- Engaged in collection of documents as a part of on boarding activity
- Coordinated with other TALENT ACQUISITION functional teams of Wipro to strengthen the human resource management of the company.
- Successfully carried out many activities such as finding data, making reports and maintaining database of verification's.
Education
Master of Business Adminstration -
Andhra University
Vizianagaram03.2013
Skills
- Workday HCM Trained
- Skilled in Workday, EIB, Workday Report Writer, Workday Studio, Calculated fields, EIB
- Expertise on I-Verify tool
- Excellent Written and Verbal Communication
- Flexible and ability to multitask
- Proficient with Excel, Word, and PowerPoint
- Strong Analytical Skills
- Expertise in On-Boarding
- Power BI Desktop trained
- Data reporting
- Team leadership
- Relationship building
- Stakeholder communication
- Performance analysis
Interests
Cooking and listening to music. Achievements/Tasks Achievements/Tasks
Certification
- Worked on simple integration with workday Studio. Knowledge of Domain, Role and User based security.
- Changing the supervisory Organizations, Inactivating an Organization and moving the workers into different Supervisory Organizations.
- Experience in building integration systems.
- Experienced in creating custom reports, EIB, Calculated Field, XML and XSLT.
- Worked on Building outbound and inbound integration between workday and external systems using Studio.
- Experience in loading data into Workday through iLoad and EIB.
- Experienced in configuring security to system users and integration users to run the interface and providing Field level and Business object level access to users.
- Experience in configuring Business Process.
- Experience in creating the Applicants, Hiring applicants into supervisory Organizations.
- Propose Compensation for New Hire, Edit Government Ids, Edit workday Account.
Timeline
Transportation Representative
Amazon Development Center
07.2019 - Current
HR Executive
Wipro Technologies
04.2014 - 12.2019
Master of Business Adminstration -
Andhra University
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