Saikam Sahith Reddy
Peddapalli, Telangana
Summary
Talented individual with experience of overseeing daily activities and monitoring employees. Excellent quality assurance, issue resolution and interpersonal communication skills. Highly effective at troubleshooting and supervising talented teams.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Scout SME
Amazon Development Center PVT LTD
Hyderabad
09.2020 - Current
- Identified issues, analyzed information and provided solutions to problems
- Exceeded goals through effective task prioritization and great work ethic
- Collaborated with team members to achieve target results
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Participated in team-building activities to enhance working relationships
- Maintained excellent attendance record, consistently arriving to work on time
- Proved successful working within tight deadlines and fast-paced atmosphere
- Improved operations through consistent hard work and dedication
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Led projects and analyzed data to identify opportunities for improvement
- Conducted research, gathered information from multiple sources and presented results
- Managed team of employees, training, and professional growth of employees
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Used coordination and planning skills to achieve results according to schedule.
Tron SME
Amazon Development Center PVT LTD.
Hyderabad
12.2019 - 09.2020
- Handled a complete team of 14 associates, without a Manager for 2 months
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
- Improved operations through consistent hard work and dedication
- Developed team communications and information for meetings
- Created plans and communicated deadlines to complete projects on time
- Identified issues, analyzed information and provided solutions to problems
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Proved successful working within tight deadlines and fast-paced atmosphere
- Worked with customers to understand needs and provide excellent service
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Participated in team-building activities to enhance working relationships
- Maintained energy and enthusiasm in fast-paced environment
- Developed and maintained courteous and effective working relationships
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
TRON Associate
Amazon Development Center PVT LTD
Hyderabad
07.2018 - 11.2019
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Worked with customers to understand needs and provide excellent service
- Maintained energy and enthusiasm in fast-paced environment
- Increased customer satisfaction by resolving issues
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
B.E/B.Tech - Mechanical Engineering
Nalla Malla Reddy Engeneering College
Hyderabad 05.2013 - 05.2017
High School Diploma - Schooling
SR Junior College
06.2011 - 04.2013
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Trinity Model Secondary School
Skills
Performance improvement
Team Management
Key performance indicators
Case assessments
Employee Evaluation
Quality controlTeam Building
Client Service
Resource Allocation
Hobbies
I like to watch cricket.
Timeline
Scout SME
Amazon Development Center PVT LTD
09.2020 - Current
Tron SME
Amazon Development Center PVT LTD.
12.2019 - 09.2020
TRON Associate
Amazon Development Center PVT LTD
07.2018 - 11.2019
B.E/B.Tech - Mechanical Engineering
Nalla Malla Reddy Engeneering College
05.2013 - 05.2017
High School Diploma - Schooling
SR Junior College
06.2011 - 04.2013
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Trinity Model Secondary School