Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
AccountManager

Sai Kishore SV

Bengaluru

Summary

I am a skilled Salesforce professional with one year of experience, actively seeking opportunities to join a dynamic company where I can apply my Salesforce development and administration skills. I am eager to contribute to a company that values innovation, growth, and excellence in leveraging Salesforce to drive business success

Overview

4
4
years of professional experience
5
5
Certification

Work History

Jr Salesforce Developer

Cube84
Chennai
01.2024 - Current
  • Impact Analysis: Conducted comprehensive impact analysis for changes deployed to Production, ensuring minimal disruption and alignment with business objectives.
  • Salesforce Data Modeling: Designed and implemented custom data models, including creating custom objects, fields, relationships, and validation rules to meet business needs and improve data accuracy.
  • Multilevel Approval Process: Configured and managed a multilevel approval process to streamline decision-making and enhance workflow efficiency.
  • User Management: Handled user creation, including the configuration of Roles, Profiles, and Permission Sets, ensuring secure access and structured data management.
  • Data Migration: Performed data migration using tools like Salesforce Inspector and Data Loader, ensuring accurate import/export and data integrity.
  • Business Process Automation: Designed and optimized complex Flows to automate and streamline critical business processes, reducing manual intervention and increasing operational efficiency.
  • Reporting & Dashboards: Configured and customized Salesforce reports and dashboards to deliver actionable insights and facilitate decision-making for stakeholders and leadership teams.
  • Cross-functional Collaboration: Worked with cross-functional teams to identify, troubleshoot, and resolve bugs raised on Azure DevOps, ensuring smooth and timely fixes.
  • Sandbox Management: Managed sandbox environments, including regular sandbox refreshes, ensuring consistency and proper testing prior to deployment.
  • Apex Development: Developed and maintained custom Apex classes and triggers to automate business logic and enhance system performance, ensuring scalable solutions.
  • Deployment Management: Supported the deployment process by migrating metadata and configurations across Development, QA, UAT, and Production environments using Change Sets and DevOps tools.

Salesforce Developer Intern

AJ Skill Academy
Chennai
09.2022 - 09.2023
  • Worked with Sales Cloud and Service Cloud, and have a foundational knowledge of Experience Cloud.
  • Configured and managed Einstein Bot to enhance customer service automation.
  • Created users, assigned profiles, and roles to manage system access and security.
  • Developed custom apps, created custom objects, fields, and relationships as per business requirements.
  • Created validation rules to ensure data quality and consistency in the organization.
  • Configured Lead Assignment Rules in Sales Process and Case Assignment Rules in Service Cloud.
  • Set up Auto-Response Rules for automated communication with customers.
  • Automated business processes using Flows to reduce manual effort and improve efficiency.
  • Generated reports and shared dashboards with stakeholders for quarterly, half-yearly, and annual business analysis.
  • Utilized Change Sets to deploy packages from sandbox to Production Environment.
  • Worked with Data Loader and Data Import Wizard for data imports and exports.
  • Hands-on experience in Apex, triggers, controllers to customize and automate system functions.

HR Executive

Lyncis Technologies India Pvt. Ltd
Bengaluru
05.2021 - 04.2022
  • Involved in the end-to-end recruitment cycle, managing all stages from sourcing to selection.
  • Sourcing candidates from multiple job portals and screening them to evaluate their skills against job requirements.
  • Regular follow-ups with clients to gather feedback and take ownership of the recruitment process until selection is completed.
  • Worked on both Full-time and Contract roles for in-house positions as well as external clients.
  • Maintained candidate data and updated it as per the provided trackers for accurate reporting and record-keeping.

Education

MBA -

SV University
Tirupati
03-2019

Bachelor of Science - Computer Science

Kuppam Engineering College
Kuppam
04-2013

Skills

  • Admin
  • SOQL
  • CPQ Basics
  • Flows
  • Data Migration
  • Excel
  • Apex
  • Triggers
  • LWC
  • Prompt Builder for AI
  • AgentForce
  • Knowledge on Data Cloud

Certification

  • Salesforce AI Associate
  • Salesforce AI Specialist
  • Salesforce Associate
  • Salesforce PD1
  • Salesforce Data Cloud Consultant

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2
Kannada
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2

Timeline

Jr Salesforce Developer

Cube84
01.2024 - Current

Salesforce Developer Intern

AJ Skill Academy
09.2022 - 09.2023

HR Executive

Lyncis Technologies India Pvt. Ltd
05.2021 - 04.2022

MBA -

SV University

Bachelor of Science - Computer Science

Kuppam Engineering College

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Sai Kishore SV