Hindi
Saim Moosa
Process Executive
Gurgaon,HR
Summary
Results-driven professional with extensive experience in the Measurement and Attribution 360 team, specializing in Google Analytics 360, Tag Manager 360, BigQuery, Looker Studio, and Google Ads. Demonstrates success in resolving international client queries across multiple channels with efficiency and effectiveness, leading to high levels of customer satisfaction and recognition. Serves as a subject matter expert (SME) on key projects, showcasing advanced technical knowledge and problem-solving skills. Consistently recognized as a top-qualified (TQ) individual in the role, underscoring expertise and an unwavering commitment to excellence in the field.
Overview
1
1
year of professional experience
7
7
Certifications
Work History
Process Executive
Cognizant Technologies Solutions
05.2023 - Current
- Resolved various client queries by leveraging Google Analytics 360, demonstrating a strong understanding of the platform's capabilities, and effectively communicating insights to meet client needs.
- Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Conducted teach-back sessions for a team of 16 members, fostering a collaborative learning environment and ensuring that the team stayed up-to-date with the latest advancements and best practices in analytics.
- Proficient in Google Ads, advanced Google Analytics 360 analysis, and precise data tracking with Google Tag Manager 360.
Education
Bachelor of Commerce -
Atma Ram Sanatan Dharma College
New, Delhi12th Class -
Dewan Public School
Skills
Google Ads
Google Analytics 360
Google Tag Manager 360
BigQuery
Looker Studio
Team Collaboration
Quick Learner
Strong Analytical Mindset
Data Visualization and Interpretation
Project Management
Problem-solving and Decision-making Skills
Languages
English
Accomplishments
- Founding member of Photography club of Dewan Public School.
- Won the award for most innovative idea in Entrepreneurship Summit 2019.
Additional Information
- Attended various Photography seminars.
- Part of Photography Society of Atma Ram Sanatan Dharma College.
- Helped in making the Photography event attended by 1000s of students a success.
Certification
Google Analytics Certification
Interests
Photography
Finance
Reserching
Software
Google Analytics 360
Google Tag Manager 360
BigQuery
Looker Studio
Google Ads
Timeline
Process Executive
Cognizant Technologies Solutions
05.2023 - Current
Bachelor of Commerce -
Atma Ram Sanatan Dharma College
12th Class -
Dewan Public School