Saimon Rai
Kalimpong
Summary
Dynamic Front Office Associate with proven expertise at Saimon Rai, excelling in customer service and front office operations. Skilled in reservation management and proficient in Microsoft Excel, I effectively resolved guest concerns and enhanced operational efficiency, contributing to a seamless hospitality experience. Committed to maintaining high standards in guest relations and reporting.
Overview
3
3
Languages
Work History
Front Office Associate
Saimon Rai
Orchid Parc Hotel Bengaluru
05.2026 - Current
- Assisted guests with check-in, check-out, and room reservations.
- Coordinated with staff to support smooth daily front office operations.
- Handled cash payments for guest transactions accurately and efficiently.
- Managed daily reports related to occupancy rates, revenues, accounts receivable and payable.
- Updated guest profiles in the computer system regularly to ensure accurate records are kept.
Front Office Associate
Saimon Rai
Orchid Parc Hotel Bengaluru
05.2026 - 10.2026
- Assisted guests with check-in, check-out, and room reservations.
- Handled basic complaints and resolved guest concerns calmly.
- Coordinated with staff to support smooth daily front office operations.
- Handled cash payments for guest transactions accurately and efficiently.
- Managed daily reports related to occupancy rates, revenues, accounts receivable and payable.
- Updated guest profiles in the computer system regularly to ensure accurate records are kept.
Education
Munsong Higher Secondary School
Kalimpong , India10-2026
Skills
- Front office operations
- Microsoft Excel
- Report preparation
- Hospitality services
- Reception duties
- Billing and invoicing
Languages
Nepali
First Language
English
Beginner (A1)
A1
Hindi
Beginner (A1)
A1
Timeline
Front Office Associate
Saimon Rai
05.2026 - Current
Front Office Associate
Saimon Rai
05.2026 - 10.2026
Munsong Higher Secondary School