SAIMURLIE MANI
Team Lead
Thane,MH
Summary
Results-oriented Team Lead - Transportation Compliance with expertise in managing end-to-end employee screening processes, including employment and education verification and Driver Qualification. Delivered process improvements and automation solutions through effective leadership and stakeholder management, enhancing productivity and operational accuracy. Achieved a 100% training completion rate by successfully onboarding and developing talent across global teams, reinforcing a commitment to quality and customer satisfaction.
Overview
2
2
Certifications
5
5
years of professional experience
Work History
Team Lead
DISA Global Solutions
03.2025 - Current
- Led and managed Background Verification / Driver Qualification operations as Team Lead and Process Owner.
- Implemented AutoHotkey automation solutions, streamlining operations and reducing manual effort.
- Designed and executed process enhancement initiatives, boosting productivity, accuracy, and compliance.
- Acted as the primary escalation point for complex verification cases and client concerns.
- Trained, mentored, and certified GCC new hires and US Operations employees on BGV processes and tools.
- Conducted end-to-end On-the-Job Training (OJT) with a 100% pass rate and zero training failures.
- Developed SOPs, training documentation, and knowledge repositories, standardizing operations and supporting team training.
- Performed root cause analysis and implemented corrective actions to reduce errors and improve quality metrics.
- Collaborated with stakeholders across regions to drive operational excellence and achieve SLA targets.
- Recognized for leadership, process innovation, and successful knowledge transfer across global teams.
Subject Matter Expert
DISA Global Solutions
02.2024 - 03.2025
- Implemented process enhancements that reduced verification turnaround time and increased team efficiency.
- Trained and onboarded new hires, enabling faster productivity ramp-up and minimizing training gaps.
- Recognized for introducing innovative ideas that improved process accuracy, compliance adherence, and customer experience.
- Reduced escalations through root cause analysis and preventive action implementation.
Specialist
Hexaware Technologies
03.2021 - 02.2024
- Developed and maintained verification processes to enhance accuracy and efficiency in data handling.
- Conducted thorough quality checks on documentation to ensure compliance with regulatory standards.
- Demonstrated excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.
- Prioritized workload efficiently, managing multiple cases simultaneously without compromising on quality or accuracy.
- Contributed to a positive work environment by actively participating in training sessions and sharing knowledge with team members.
Education
Diploma - Electrical Engineering
G.H. Raisoni Collage of Engineering
Nagpur 04.2001 -
Skills
Process improvement
Performance monitoring
Operational strategy
Process documentation
Schedule management
Team development
Client communication
Teamwork and collaboration
Attention to detail
Customer focus
Conflict resolution
Accomplishments
- Star Performer for Quarter - 1 2026 Team Lead Driver Qualification
- Winner - DISA Elevate The Excellence Quest 2026, DISA Global Solutions Inc., 04/01/26 - 06/01/26
- Process Champion DISA Global Solutions Inc. Team Lead - For the Year 2025
- Winner - DISA Elevate The Excellence Quest 2025, DISA Global Solutions Inc., 04/01/25 - 06/01/25
- Star Performer of Quarter 1 2025 - Subject Matter Expert, DISA Global Solutions Inc.,
- ABOVE & BEYOND - Specialist, Hexaware Technologies, 02/01/23 - 02/01/24
Certification
AI Tools Workshop
Timeline
Team Lead
DISA Global Solutions
03.2025 - Current
Subject Matter Expert
DISA Global Solutions
02.2024 - 03.2025
Specialist
Hexaware Technologies
03.2021 - 02.2024
Diploma - Electrical Engineering
G.H. Raisoni Collage of Engineering
04.2001 -