Dedicated Programmatic Advertising and Digital Marketing professional with experience managing end-to-end PMP, Managed Services, and campaign operations across leading SSPs, DSPs, and ad tech platforms. Proven history of meeting company goals through consistent, organized, and data-driven practices. Skilled in campaign setup, optimization, reporting, troubleshooting, and managing budgets up to $1M while working effectively under pressure and adapting quickly to new challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ad Operations Manager
Dopamin Strategic Consultants Private Limited
Bangalore
08.2022 - Current
Led DSP onboarding and demand expansion initiatives across Smaato and PubNative SSPs, successfully launching new buyer integrations by coordinating seat IDs, deal IDs, bid testing, inventory mapping, and troubleshooting end-to-end bid flow issues.
Owned the complete lifecycle of PMP and Managed Service campaigns from campaign setup and PMP deal creation to optimization, reporting, troubleshooting, and post-campaign analysis ensuring flawless execution across multiple high-priority accounts.
Managed programmatic campaigns across leading SSPs and DSPs including Xandr, LKQD, VGI CTV, Smaato, PubNative, PubMatic, Magnite, DV360, and Platform 161.
Oversaw monthly media budgets ranging from $500K to $1M, consistently achieving pacing, KPI, and margin goals through proactive optimization and data-driven decision making.
Drove performance for several marquee advertisers including Apple, Disneyland, Chick-fil-A, Aldi, Frito-Lay, Shell, UPS, Centro, and Sentry Insurance, handling complex campaign requirements and large-scale programmatic buys.
Built and analyzed Looker-based performance reports daily to identify pacing risks, uncover optimization opportunities, and ensure campaigns delivered against budget and client KPIs.
Delivered PMP and Managed Services margin analysis reports to senior leadership, providing actionable insights into revenue, profitability, and campaign performance.
Partnered with the BI team to convert manual Excel reporting into automated Tableau dashboards, significantly reducing reporting turnaround time and improving operational efficiency.
Worked closely with Sales and Account Management teams, regularly joining client calls to provide strategic campaign insights, strengthen relationships, and uncover additional business opportunities.
Led onboarding and training for new team members, created SOPs and troubleshooting documentation, and streamlined workload allocation to improve team productivity and reduce ramp-up time.
Recognised as a go-to problem solver for campaign delivery issues, platform discrepancies, and troubleshooting across SSPs and DSPs, while managing multiple fast-moving campaigns simultaneously.
Process Specialist - Programmatic
Paragon Digital Services Pvt Ltd
Chennai
07.2021 - 07.2022
Worked as a contractor for MediaMath in the role of Programmatic Specialist, supporting end-to-end programmatic campaign management across setup, reporting, optimization, troubleshooting, and performance analysis.
Managed day-to-day campaign operations to ensure accurate setup, smooth delivery, pacing, and KPI achievement across multiple advertiser accounts.
Worked with major advertisers including FanDuel Sports, Staples, Walmart brands, and Penguin Random House, helping deliver campaigns successfully against budget and performance goals.
Performed detailed Quality Assurance checks across campaigns, reports, creatives, and operational tasks to ensure high accuracy and flawless execution.
Collaborated with cross-functional teams and internal stakeholders to define business requirements, improve organizational processes, increase productivity, and maintain quality standards.
Coordinated onboarding and training programs for new team members, helping them quickly understand processes, tools, and best practices.
Created and followed process documentation and workflow standards to improve consistency, reduce errors, and support faster turnaround times.
Associate-II - Campaign Manager
Mediamint
Hyderabad
10.2017 - 07.2021
Managed the complete campaign lifecycle from order creation to invoicing, including campaign setup, monitoring, optimization, reporting, billing, and final delivery reconciliation.
Served as a Quality Analyst for campaign operations, performing detailed checks to ensure campaigns, creatives, targeting, tracking, and billing were configured accurately before launch.
Acted as the primary point of contact within the team for Genesis, Campaign Manager 360 (DCM), and Celtra platforms, providing platform expertise, troubleshooting support, and process guidance.
Created and maintained multiple reporting formats including Monthly Delivery Summaries, End-of-Campaign (EOC) reports, performance reports, and customized Datorama dashboards to support client and internal reporting needs.
Worked closely with team members to identify and implement optimization strategies that improved pacing, delivery, and overall campaign performance while meeting client benchmarks.
Managed campaigns for major advertisers including John Deere, BRP, Johnson & Johnson, Honda, Tire Pros, and Walmart, ensuring high-quality execution across complex accounts.
Coordinated onboarding and training programs for new team members, helping them quickly learn processes, tools, and best practices.
Organized monthly Product Knowledge Tests for the team to ensure awareness of platform updates, process changes, and industry best practices.
Contributed to the Business Analytics team by supporting report generation and campaign optimization through Jupyter Notebook-based analysis.
Prioritized multiple high-priority tasks and tight deadlines while proactively assisting teammates and supporting cross-functional project needs.
Customer Care Executive
Indian Eagle Pvt Ltd
Hyderabad
04.2017 - 09.2017
Worked in a travel agency, assisting customers with travel-related inquiries, and service recommendations.
Built strong customer relationships by providing timely support and detailed service information.
Analysed customer needs to recommend suitable travel products and services.
Resolved customer concerns while maintaining high levels of customer satisfaction.
Customer Relation Officer
HGS
Hyderabad
10.2016 - 03.2017
Worked for Tata Products, providing customer support and handling product-related inquiries.
Delivered excellent customer service, contributing to consistently high customer satisfaction.
Responded promptly to customer inquiries and requests, ensuring timely issue resolution.
Maintained up-to-date knowledge of product and service changes to provide accurate information and support.