Open To Work
Pinisetty Sairam
Tadikonda
Summary
Professional with extensive experience in delivering high-quality service and promoting team collaboration. Proven track record in developing training programs that improve service standards and enrich guest experiences in luxury settings.
Overview
6
6
years of professional experience
Work History
Food & Beverage Sr. Executive
Compass Group India
Chennai.
06.2023 - Current
- Lead and mentor service teams delivering daily food services to over 6,500 employees, ensuring high service and hygiene standards. Oversaw daily operations, ensuring alignment with company policies and procedures.
- Coordinated training sessions for staff on new food safety regulations and practices.
- Implemented inventory control measures to reduce waste and improve resource allocation.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
Food & Beverage Executive
The Westin Chennai Velachery
Chennai
03.2021 - 05.2023
- Supervise daily activities in F&B outlets, ensure set-up and breakdown, manage reservations, and maintain service standards.
- Managed daily operations to ensure exceptional guest experiences at luxury hotel.
- Enhance guest satisfaction through high-quality service.
- Monitor and control inventory and budget.
- Coordinated staff schedules to optimize service delivery and operational efficiency.
- Oversaw training programs for new employees, enhancing team performance and service standards.
- Implemented guest feedback systems to improve service quality and guest satisfaction.
- Handle customer complaints and feedback promptly
- Prepared staff work schedules and assigned team members to specific duties.
OJT
The Westin Chennai Velachery
Chennai
12.2020 - 02.2021
- Greeting guests, presenting menus (including QR codes), and handling inquiries professionally.
- Taking orders accurately, serving food and beverages, and coordinating with kitchen staff.
- Sanitizing tables, cleaning service stations, and adhering to health and safety regulations.
- Assisting with restocking supplies and inventory management.
- Developing knowledge of menu items, ingredients, and POS systems.
IET Training
Holiday Inn Chennai
Chennai
12.2019 - 03.2020
- Learning operational skills in key departments (Front Office, Housekeeping, F&B, Kitchen).
- Maintaining logbooks, adhering to hotel policies, and developing professional, grooming, and communication skills.
Education
Professional Diploma in Hotel Management & Catering Science -
Chennais Amirta College
Chennai10-2020
Intermediate -
JKC College
Guntur, Andhra Pradesh-52200603-2016
10th -
SVV High School
Tadikonda, Andhra Pradesh-5223603-2011
Skills
- Inventory control
- Food safety regulations
- Staff training coordination
- Customer relationship management
- Client and stakeholder management
- Customer experience excellence
- Service delivery
- Team building
- Employee mentoring and engagement, leadership and motivation in organizations, strategic human resource
- Pos operation
- Teamwork and problem-solving
Languages
Telugu
Native
Native
English
Advanced (C1)
C1
Tamil
Intermediate (B1)
B1
Accomplishments
Well-Groomed Associate Award
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
₹45000/yr - ₹200000/yrTimeline
Food & Beverage Sr. Executive
Compass Group India
06.2023 - Current
Food & Beverage Executive
The Westin Chennai Velachery
03.2021 - 05.2023
OJT
The Westin Chennai Velachery
12.2020 - 02.2021
IET Training
Holiday Inn Chennai
12.2019 - 03.2020
Professional Diploma in Hotel Management & Catering Science -
Chennais Amirta College
Intermediate -
JKC College
10th -
SVV High School