SAI TEJA CHILUVERU

Project 1: Application Support - Financial Protection

• Improved L2 and L3 incident response times by designing a streamlined escalation process.
• Assisted in routine database cleanups, contributing to a 10% overall improvement in data retrieval times.
• Analyzed tasks with requirements to provide the required strategy.
• Experienced in analyzing and updating complex SQL queries, stored procedures, and views in various databases such as Microsoft SQL Server and Oracle.
• Automated routine maintenance tasks using PowerShell scripts, saving the team approximately 5 hours per week.
• Facilitated a cloud migration project using Azure, ensuring zero downtime and 100% data integrity during transfer.
• Delivered exceptional client support for high-availability systems, maintaining a record of 99.95% uptime.
• Provided knowledge transfer (KT) to new resources on a project.
• Coordinated with the development team.
• Understood change requests.
• Attended scrum calls and addressed action items.
• Performed functional and regression tests as per testing standards and processes mentioned in the test plan.
• Excellent in defect fixing, solving complex problems, and performance tuning.
• Demonstrated excellent presentation and communication skills while conducting functional and technical training sessions.
• Performed system upgrades, patching, security hardening and monitoring of systems.
• Gathered user requirements and preferences for application changes, integrating feedback into subsequent patching schedule.

Project 2: SFTP Script Migration Program

• Technologies: Shell Scripts, SFTP, Agile Methodology.
• Tools & IDEs: Azure DevOps, PuTTY, Beyond Compare, WinSCP
• Roles and Responsibilities:
• Gathered all scripts used to transfer files, analyzed the logic used, and migrated them to the UI Application, which helps to monitor file transmission without causing any errors or bugs.
• Migrated 100+ shell scripts to a UI application.
• Identified bugs and fixed issues while updating shell scripts and making changes in UI Application, if reported by the app team, after functionality and UAT testing.
• Collaborated with various application teams to understand projects and testing purposes.
• Ensured timely and successful project delivery.
• Handled multiple tasks and worked independently, as well as in a team.
• Excellent communication skills, management skills, and technical documentation skills.
• Ability to troubleshoot issues and fix them.

Project 3: Azure DevOps to GitHub Migration.

• Technologies: Azure DevOps, GitHub, Agile Methodology.
• Tools & IDEs: GitHub Actions, GitHub CLI, Azure CLI, Windows PowerShell, Visual Studio Code.
• Roles and Responsibilities:
• Conducted thorough analysis and planning for the migration of Azure DevOps repositories and pipelines to GitHub.
• Utilized various tools and technologies, such as GitHub Actions and GitHub CLI, to ensure a smooth transition.
• Implemented automated scripts to migrate repositories, ensuring minimal downtime and data integrity.
• Collaborated with cross-functional teams to understand requirements and address any potential issues during the migration process.
• Monitored the migration progress and provided regular updates to stakeholders.
• Performed post-migration testing to ensure all functionalities were intact and optimized.
• Provided training and support to team members on using GitHub and new CI/CD pipelines.
• Demonstrated strong problem-solving skills and the ability to handle complex technical challenges.
• Maintained detailed documentation of the migration process for future reference.