Hi, I’m
Sajad A Jamal
Ernakulam
Summary
Branch manager with a strong focus on team leadership and operational efficiency. Demonstrated success in streamlining processes to enhance performance and maximize profitability. Expertise in driving results through effective management and strategic planning.
Overview
12
years of professional experience
Work History
Vintage Info Solutions Ernakulam
Branch Manager
2019.09 - Current (6 education.years_Label & 11 education.months_Label)
Job overview
- Streamlined daily operations, significantly improving branch efficiency and service quality.
- Led team of employees, providing guidance and support to achieve branch goals.
- Managed staff scheduling, hiring, and training to build a skilled and efficient team.
- Developed comprehensive training programs for new staff to ensure effective onboarding.
- Fostered strong customer relationships through effective communication strategies.
- Analyzed performance metrics, identifying areas for improvement within the branch.
- Oversaw inventory management, guaranteeing product availability and accuracy.
- Coordinated marketing initiatives to strengthen local brand presence and attract customers.
Manvish Info Solutions Ernakulam
Manager
2018.04 - 2019.08 (1 education.year_Label & 4 education.months_Label)
Job overview
- Led team management, allocating responsibilities and monitoring performance to meet organizational targets.
- Managed franchisee relationships, ensuring compliance with standards and enhancing business operations.
- Coordinated placement activities, building employer relationships and organizing recruitment drives for student opportunities.
- Executed digital and offline marketing campaigns, coordinating promotional activities that generated leads.
- Supported brand awareness initiatives, driving overall business growth through effective marketing strategies.
- Developed partnerships with colleges and educational institutions to enhance collaborations and outreach.
Lakhotia Computer Center Ernakulam
Business Development Manager
2014.08 - 2017.08 (3 education.years_Label)
Job overview
- Identified potential clients, built relationships, and negotiated contracts successfully.
- Conducted market research to identify new business opportunities and emerging trends, informing strategic initiatives.
- Managed sales pipeline and tracked progress with CRM software, enhancing visibility into performance.
- Monitored competitor activities to refine strategies and secure competitive advantage.
- Collaborated with marketing teams to develop targeted promotional campaigns for customer engagement.
- Maintained a comprehensive database of existing customers and prospective leads.
- Facilitated training sessions for junior staff on business development practices. on best practices and techniques in business development.
- Led student orientation programs to assist new students in navigating academic policies. programs, communicated academic guidelines, and supported student onboarding.
Education
Mes CollegeErnakulam
Bachelor of Arts from Computer Applications Development
2014-09
Skills
- Operations management
- Sales pipeline management
- Customer relationship management
- Market research
- Performance management
- Key performance indicators
- Strategic planning
- Operational efficiency
- Local branding
- Marketing
- Business planning
- Effective communication
- Customer presentations
- Team leadership
- Staff training
- Staff recruitment
- Performance reviews
- Goals and performance
- Decision-making
- Conflict resolution
- Problem solving
- Time management
- Multi-tasking capabilities
- Strong team-builder
- Team player
- Strong interpersonal skills
Timeline
Branch Manager
Vintage Info Solutions
2019.09 - Current (6 education.years_Label & 11 education.months_Label)
Manager
Manvish Info Solutions
2018.04 - 2019.08 (1 education.year_Label & 4 education.months_Label)
Business Development Manager
Lakhotia Computer Center
2014.08 - 2017.08 (3 education.years_Label)
Mes College
Bachelor of Arts from Computer Applications Development