SAJITH A A

• Maximized performance by monitoring daily activities and mentoring team members.
• Managed and motivated employees to be productive and engaged in work.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Improved marketing to attract new customers and promote business.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

• Developed and implemented strategic plans to achieve company objectives.
• Conducted telephone appointments with prospective clients to build rapport and sell Mutual Fund, insurance, and Demat Account services.
• Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
• Provided customers with information regarding plan features, pricing, and availability.
• Leveraged industry trends to shape solutions and approaches.
• Identified needs of customers promptly and efficiently.
• Updated and maintained databases with current information.

• Integrated environmental information into product (Share market, Insurance, Mutual Funds) and company marketing strategies, policies and activities.
• Consulted with buying personnel to gain advice regarding types of products and services expected to be in demand.
• Evaluated marketing strategies based on knowledge of establishment objectives, market characteristics, and cost factors.
• Built a robust brand awareness campaign through conference and speaking engagements, leading to an increase in inbound leads of 30% year over year.
• Exceeded growth targets every quarter by 20% on average.
• Manage a team of 8 full time marketing associates.

• Evaluated marketing strategies based on knowledge of establishment objectives, market characteristics, and cost factors.
• Built a robust brand awareness campaign through conference and speaking engagements, leading to an increase in inbound leads of 30% year over year.
• Exceeded growth targets every quarter by 20% on average.
• Manage a team of 8 full time marketing associates.

Evaluated marketing strategies based on knowledge of establishment objectives, market characteristics, and cost factors.

• Assisted in managing daily hotel operations and guest services.
• Coordinated staff schedules, ensuring adequate coverage and efficiency.
• Enhanced guest satisfaction through effective communication and problem resolution.
• Supervised daily operations including scheduling shifts, assigning duties.
• Built a robust brand awareness campaign through conference and speaking engagements, leading to an increase in inbound leads of 30% year over year.

• Supervised daily hotel operations and ensured seamless guest experiences.
• Trained new employees on hotel policies and customer service standards.
• Coordinated housekeeping schedules to maintain high cleanliness standards throughout the hotel.
• Resolved guest complaints promptly to enhance overall satisfaction and loyalty.