Sajna Jahangir
Halifax,NS
Summary
Seasoned Bank Manager with successful track record in overseeing bank operations and providing strategic financial guidance. Bring solid experience in risk management, regulatory compliance, and team leadership, bolstering overall operational efficiency. Proven ability to drive customer satisfaction by delivering tailored banking solutions while ensuring adherence to industry standards and practices. Notable impact on revenue growth through adept decision-making and strong business acumen.
Overview
9
9
years of professional experience
Work History
Deputy Manager - Credit Management
State Bank of India
Bangalore India
07.2019 - 09.2024
- Dealt with Impaired Credit and Stressed Assets of Corporate and Retail borrowers
- Exposure into Negotiations and Settlements of impaired loans and Legal ways of recovery of Mortgage Loans
- Income recognition and Asset classification
- Detecting and Reporting of Financial banking frauds.
Assistant Manager - Retail Loans and Advances
State Bank of India
Kerala India
02.2018 - 06.2019
- Exposure into appraisal, Assessment and sanctioning of Personal, Retail and Agricultural loans and advances
Assistant Manager - Branch Operations
State Bank of India
Kerala India
06.2015 - 01.2018
- Exposure in General Banking, mainly in Retail and Personal banking
- Operational and administrative support to the Branch Management Team and Advisor teams
- Developed and implemented strategies to increase customer satisfaction ratings.
- Conducted quarterly performance reviews for branch employees.
Education
Bachelor of Technology - Civil Engineering
Sree Buddha College of Engineering
Kerala, India08-2013
Skills
- Relationship Building
- Customer Service
- Service Request Management
- Oral Communications
- Credit analysis
- Operational Efficiency
- Loan Origination and Underwriting
- Cash Flow Management
- Problem Management
Languages
English
Proficient
C2
Hindi
Proficient
C2
Malayalam
Proficient
C2
Timeline
Deputy Manager - Credit Management
State Bank of India
07.2019 - 09.2024
Assistant Manager - Retail Loans and Advances
State Bank of India
02.2018 - 06.2019
Assistant Manager - Branch Operations
State Bank of India
06.2015 - 01.2018
Bachelor of Technology - Civil Engineering
Sree Buddha College of Engineering
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