Open To Work
Saket Prakash
Bangalore
Summary
12+ years experienced Application Engineering Manager keen to wrangle multiple simultaneous projects into streamlined, cohesive and profitable efforts. Firm believer in holistic and collaborative management strategies. Thrives on providing exceptional oversight and hands-on guidance guaranteed to improve throughput figures and quality metrics.
Overview
12
12
years of professional experience
Work History
Manager Professional Services
E2open Software
06.2018 - Current
- Worked with Professional Services and Pre-Sales units as lead developer and manager.
- Designed and developed application implementing multiple Supply Chain use cases.
- Currently working with one of the largest Electronics manufacturer client with monthly Onsite trips (Singapore) from November 2023 to August 2024 for solution architecture and project delivery.
- Worked Onsite (UK, Germany) for 1 year, June 2022 to June 2023 for solution architecture and project delivery of another F&B (Meal-Kit) client.
- Relevant experience in Supply Chain Execution 9+ years (from 2015 - present).
- Worked in Multiple products related to Supply Chain Management such as Order Management, Inventory Management, Demand Planning and Forecasting.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Accomplished multiple tasks within established timeframes.
- Integrating software and developing functions to meets the business requirement.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Application Engineer
E2Open Software
06.2016 - 06.2018
- Developed various modules of the application.
- Checked configuration files and logs to uncover root causes of problems.
- Collaborated with product owners to stay current on intended functionality.
- Investigated system issues and implemented resolutions to reduce downtime.
- Researched and adopted new technologies to add value to existing offerings.
Senior Application Engineer
E2Open Software
06.2016 - 06.2018
- Lead a team of developers and mentored the team to bring them up to the level to provide solutions.
- Checked configuration files and logs to uncover root causes of problems.
- Collaborated with product owners to stay current on intended functionality.
- Collaborated with clients to stay current on intended functionality.
- Researched and adopted new technologies to add value to existing offerings.
Application Engineer
E2Open Software
07.2015 - 06.2016
- Developed various modules of the application.
- Checked configuration files and logs to uncover root causes of problems.
- Collaborated with product owners to stay current on intended functionality.
- Investigated system issues and implemented resolutions to reduce downtime.
- Researched and adopted new technologies to add value to existing offerings.
Associate Application Engineer
E2Open Software
07.2015 - 06.2016
- Started working for Supply Chain products.
- Maintaining server-side operations of the field-force-automation mobile application.
- Wrote clear, clean code for various projects.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Delivered unit-tested systems within customer-prescribed timeframes.
Programmer Analyst
Cognizant Technology Solutions
08.2013 - 07.2015
- Developed key modules of the European Retail Chain (Sainsbury’s, UK).
- Collaborated with clients to define solution requirements.
- Worked with software development and testing team members to design and develop robust solutions to meet client functionality, scalability, and performance requirements.
Education
B.Tech. - Information Technology
St. Thomas’ College of Engineering and Technology
Kolkata, India05.2011
Skills
- Project Management
- Coaching and mentoring
- Customer Implementation
- Stakeholder Management
- Supply Chain Management
- Team Lead and Management
- JAVA specialist
- SQL
- HTML and XML
- Python Programming
Personal Information
Title: Manager, Professional Services
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
₹900/hr - ₹1000/hrTimeline
Manager Professional Services
E2open Software
06.2018 - Current
Application Engineer
E2Open Software
06.2016 - 06.2018
Senior Application Engineer
E2Open Software
06.2016 - 06.2018
Application Engineer
E2Open Software
07.2015 - 06.2016
Associate Application Engineer
E2Open Software
07.2015 - 06.2016
Programmer Analyst
Cognizant Technology Solutions
08.2013 - 07.2015
B.Tech. - Information Technology
St. Thomas’ College of Engineering and Technology