SAKET VERMA

Goal-oriented professional offering 15+ years of experience in Business Transformation, Team Management and Business Development. A keen strategist with expertise in administering operations with key focus on top-line & bottom-line profitability by ensuring optimal utilization of resources. Own and define the standard for the assigned retail process (e.g., supply chain, merchandising, store operations). Identify gaps, inefficiencies, and improvement opportunities using data and benchmarking. Benchmark against industry standards and lead root cause analysis and corrective actions. Proven experience in process ownership, transformation, and continuous improvement. Excellent leadership, communication, and stakeholder management skills. Define and manage KPIs (e.g. Net Promoter Score, Pragati App, etc., conversion rates) to track and improve CX performance. Skilled in managing areas involving, security and safety with a proven record of unprecedented accomplishments. Driving marketing initiatives to achieve business goals & managing frontline sales team to achieve the same.

• Awarded as best Zonal Manager for Lakme Lever in 2022.
• Awarded as best Area Business Manager at Lakme Lever for the year 2018.
• Runner-up for the best Area Business Manager of 'New Salon Opening' for the year 2018.