Saketa Dandi
Visakhapatnam
Summary
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
1
1
Certificate
4
4
years of professional experience
Work History
RTA analyst in google maps
Accenture solutions pvt ltd
01.2024 - Current
- Actively watch and manage call volumes, agent availability, and queue data as it happens to ensure targets are met.
- Developed and maintained detailed reports ensuring data accuracy and consistency.
- Assisted in the preparation of presentations for stakeholder meetings.
- Address immediate issues and communicate with agents and supervisors about real-time operational needs.
Content Moderator for Meta
Genpact private limited
01.2023 - 01.2024
- Keeping platform users and workers safe by removing toxic content through automation
- Responsible for analyzing and reviewing user roles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged
- Reviewing user-generated content to ensure that it's not offensive, harmful or inappropriate prior to it being published to a platform or server.
- Collaborated with team members to streamline content moderation processes.
- Assisted in training new moderators on best practices and tools.
- Trained new moderators on best practices and company standards.
- Proactively identified areas requiring policy updates or clarifications, reducing the occurrence of inconsistencies in content moderation decisions.
AVOC-tron Associate
Amazon
04.2022 - 10.2022
- Meeting predetermined metrics and assigned productivity targets and quality standards with in deadline
- Contributing to process changes to minimize handling time ,increasing work efficiency.
- Analyze and detect exceptions
- Assisted in analyzing operational data to identify process inefficiencies.
- Supported team in executing daily tasks, ensuring adherence to safety protocols.
- Collaborated with cross-functional teams to streamline workflow processes.
- Maintained accurate records of inventory and shipment activities.
Education
Aeronautical engineering
Veltech Rangarajan Dr.Sangunthala R&D Institute Of Science And Technology
Chennai01.2019
High School Diploma -
Narayana Junior College
AP01.2014
Formal Education -
St Joseph's Secondary School
Visakhapatnam01.2012
Skills
Content strategy development
Skilled in Microsoft Office tools
Team coordination
Efficient data input
Microsoft Office proficiency
Certification
Excel with AI
Timeline
RTA analyst in google maps
Accenture solutions pvt ltd
01.2024 - Current
Content Moderator for Meta
Genpact private limited
01.2023 - 01.2024
AVOC-tron Associate
Amazon
04.2022 - 10.2022
Aeronautical engineering
Veltech Rangarajan Dr.Sangunthala R&D Institute Of Science And Technology
High School Diploma -
Narayana Junior College
Formal Education -
St Joseph's Secondary School
Section name
- Implant training at COMPOSITED AND TECHNOLOGY PARK
- INTERN at TM AEROSPORTS
Activities
NCC cadet with "B" and "C" certificate Attended CATC camps
Section name
- Implant training at COMPOSITED AND TECHNOLOGY PARK
- INTERN at TM AEROSPORTS