Sakina Neemuchwala
Bengaluru
Summary
Hardworking and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
year of professional experience
Work History
Designer
Webmavens
Ahmedabad
02.2021 - 05.2022
- I have worked with the sales team via email and phone to collect information to complete designs.
- Examined product samples, adjusting designs to achieve desired results.
- I collaborated with a team of designers to offer improvements and direction on clients' projects.
- Optimized assigned designs according to customer specifications
Customer Service Representative
Webmavens
Ahmedabad
02.2021 - 05.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints on time.
- Maintained detailed records of customer interactions, transactions, and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered emails, providing frontline customer support or assistance with product and service transactions.
Education
Bachelor of Commerce - Commerce
PD Pandya
Ahmedabad01-2022
Higher Secondary - Commerce
Nelson
Ahmedabad, Maninagar03-2018
Secondary Education -
Divine Buds
Ahmedabad, Maninagar03-2016
Skills
- Developing campaigns
- Facebook ads
- Google ads
- Wordpress
- Canva
- Adobe Illustrator
- Customer Service
Languages
Hindi
First Language
English
Proficient (C2)
C2
Gujarati
Intermediate (B1)
B1
Timeline
Designer
Webmavens
02.2021 - 05.2022
Customer Service Representative
Webmavens
02.2021 - 05.2022
Bachelor of Commerce - Commerce
PD Pandya
Higher Secondary - Commerce
Nelson
Secondary Education -
Divine Buds
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