Summary
Overview
Work History
Education
Skills
Awards
Personal Information
Timeline
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Saksham Dhawan

Faridabad

Summary

Driven by a passion for excellence in customer service, I honed my expertise at Telus International, mastering both the Amazon and voice processes. My blend of exceptional communication skills and proficiency in AI positions me uniquely for success. Known for leading teams to surpass goals, my organizational prowess ensures peak efficiency and innovation.

Overview

2
2
years of professional experience

Work History

Customer Care Executive

Telus International
09.2024 - Current

Amazon Process

Customer Care Executive

Concentrix
07.2023 - 08.2024

Voice process

Education

Bachelor of Commerce -

Sri Aurobindo College
Delhi
01.2020

CBSCE (Commerce)

Eicher School
Faridabad

Skills

  • Excellent communication skills
  • Team leading and teamwork abilities
  • Time management
  • Strong organizational skills
  • Proficient in chatgpt
  • Proficient in AI

Awards

  • Secured the 1st position with my team in the entire Delhi University.
  • Was the Vice-President of Bandwagons Fashion Society.
  • Secured the 1st position in instrumental band competition, Rajasthan.
  • Secured the 1st position in district football with my school team.
  • Organised, leading a team of 15 members, a fashion event in my college successfully.

Personal Information

Date of Birth: 10/27/2001

Email: sakshamdhawan27@gmail.com

Phone: 9711670671

Timeline

Customer Care Executive

Telus International
09.2024 - Current

Customer Care Executive

Concentrix
07.2023 - 08.2024

Bachelor of Commerce -

Sri Aurobindo College

CBSCE (Commerce)

Eicher School

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Saksham Dhawan