Results-driven operations executive skilled in process improvement and data analysis. Proven ability to implement KAIZEN initiatives and manage teams effectively, enhancing operational efficiency and ensuring adherence to SOPs. complemented knowledge in Digital marketing and SAP SCM, developing additional exposure to business processes, digital platforms and campaign performance.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Operations Executive
Instakart Services Private Limited (Flipkart)
Patna
09.2021 - 08.2022
Managed sort and resort operations, conducting primary sorting followed by secondary sorting with multiple scans for bin/bag-level categorization
Experienced in 3rd party logistics (3PL) operations and Vendor Management
Strong ability to coordinate inbound and outbound logistics activities, including transportation scheduling, shipment tracking, and warehouse layout optimization.
Proficient in generating regular reports, conducting Root Cause Analysis (RCA), and identifying monthly trends.
Proactive in nurturing ideas for improvements and implementing KAIZEN initiatives to enhance operational efficiency.
Accountable for maintaining floor 5S standards and ensuring hygiene protocols are upheld.
Demonstrates strong leadership and people management abilities, overseeing approximately 300 individuals on the floor.
Managed site environmental health and safety protocols, performed systematic audits to evaluate operational standards.
Education
PDGM - Operations And Marketing
Calcutta Business School
Kolkata
06-2021
B.A. (Vocational) - Advertising Sales Promotion And Sales Management
Patna Women's College
Patna
05-2019
Skills
Operations management
Process improvement
Data analysis & reporting
Google analytics and performance analysis
SAP S/4 Hana fundamentals
Team coordination & stakeholders communication
Certification
Digital Marketing with AI
Timeline
Operations Executive
Instakart Services Private Limited (Flipkart)
09.2021 - 08.2022
PDGM - Operations And Marketing
Calcutta Business School
B.A. (Vocational) - Advertising Sales Promotion And Sales Management