Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
EXTRACULLICULAR ACTIVITY
Timeline
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SAKSHI SAKSHI

Gurugram

Summary

Customer-focused professional with over 3 years of experience in client engagement, problem-solving, and process management. Skilled in handling customer queries, troubleshooting technical issues, and ensuring smooth operational workflows. Strong analytical and communication abilities, with a keen interest in technology-driven solutions and operational excellence. Eager to contribute to a dynamic organization by delivering high-quality support and efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Development Executive

UFABER EDUTECH PVT. LTD.
Mumbai
07.2022 - 01.2025
  • Led strategic sales initiatives, achieving substantial revenue growth by enrolling over 450+through targeted lead generation and conversion strategies.
  • Designed and implemented tailored sales solutions to meet diverse client needs, driving improved customer satisfaction, retention, and repeat business.
  • Secured key clients across B2C and B2B segments, significantly expanding the company’s market presence and competitive positioning.
  • Collaborated with cross-functional teams to refine offerings based on client feedback and market trends, ensuring a customer-first approach.
  • Utilized CRM tools and data analytics using MS-Excel to optimize the sales funnel, enhance decision-making, and boost overall team performance.

Sales Intern

UFABER EDUTECH PRIVATE LIMITED
Mumbai
05.2022 - 06.2022
  • Assisted in lead generation, client outreach, and converting prospects into enrollments.
  • Managed customer inquiries, follow-ups, and maintained sales data to support the team

System Analyst

FOIWE
Bangalore
12.2019 - 02.2022
  • Studying and improving IT systems and business process.
  • Gathering requirements ,Manage project and timelines
  • Execute test plans and Suggest technical solutions

Education

BCA -

TILKA MAN JHI BHAGALPUR UNIVERSITY
BHAGALPUR
01.2018

INTERMEDIATE - SCIENCE

S.M.COLLEGE
BHAGALPUR
01.2014

MATRICULATION -

C.C.G.H.SCHOOL
BHAGALPUR
01.2012

Skills

  • B2B & B2C Sales Operations
  • Customer Relationship Management
  • Strategic Partnerships
  • MS-EXCEL
  • Data Analysis
  • Project management
  • Core java
  • SQL
  • HTML
  • CSS
  • Software development
  • Debugging
  • Operation Analysis
  • Knowledge of KYC/AML

Certification

  • Java + SQL + MS Excel, JSpider, BTM, Bangalore
  • Certified Natural and Street Photographer

Accomplishments

  • Received Target Achiever Award from Ufaber Edutech Pvt Ltd.
  • State Level award in Guide/Scout from Government of Bihar..

EXTRACULLICULAR ACTIVITY

Co-founder | NGO WECARE |[2018] – Present

Established and managed an NGO for social welfare

Lead community initiatives, fundraising, and outreach programs.

Timeline

Business Development Executive

UFABER EDUTECH PVT. LTD.
07.2022 - 01.2025

Sales Intern

UFABER EDUTECH PRIVATE LIMITED
05.2022 - 06.2022

System Analyst

FOIWE
12.2019 - 02.2022

BCA -

TILKA MAN JHI BHAGALPUR UNIVERSITY

INTERMEDIATE - SCIENCE

S.M.COLLEGE

MATRICULATION -

C.C.G.H.SCHOOL
SAKSHI SAKSHI