Sakthivel Prabakaran
Senior Manager
Chennai,TN
Summary
Dedicated Product Management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
6
6
Certifications
Work History
Senior Manager - Product Management
ADP India PVT LTD
8 2023 - Current
- Part of executive leadership team responsible for creation and execution of Product vision and strategy
- Responsible for hiring, onboarding and training Product Managers & Senior Product Managers
- Review and track Team wide development Goals
- Communicate needs between Product Team, Executives and Stakeholders
- Implementing formal data governance approach and increasing maturity of enterprise data capability
- Drive and modify key performance indicators (KPI), Objectives and Key Results (OKR)
- Evangelize the value of analytics services internally and directly with clients
- Monitoring trends and patterns within industry to identify developments in data services and data modelling.
Manager - Technical Product Management
ADP India PVT LTD
01.2022 - 07.2023
- Part of Executive Product Leadership Team responsible for development of HR & Payroll Product
- Leading the Platform Technical Product Organization under the Global Product & Technology at ADP
- Leading team of 20 Product Managers and 132 Platform Engineers in developing Low Code Platform to build NextGen HR/Payroll Applications
- Defining the long-term strategy and vision for the product, leveraging broad customer research, customer experience and new technologies to deliver features to our customers
- Bringing value addition by thinking big and continuously pitching new product ideas
- Driving requirement definition, customer experience design, product roadmap and prioritization
- Define and own the business metrics and OKRs for HR/Payroll products
- Ability to translate complex processes into technical requirements while also managing delivery and operations.
Associate Director - Process Excellence & Transformation
Episource India PVT LTD
06.2021 - 01.2022
- Part of Executive Leadership Team responsible for leading and managing change within organization
- Responsible for creating and implementing Digital Transformation Strategy, stimulating growth and revenue
- Translating Product and Business Goals into strategy and roadmap
- Helping CXO's with data practices and decisions
- Responsible for maintaining Data Science & Data Analytics Team
- Responsible for building Data analytical capabilities within the team
- Analytics delivery governance around adherence to Timeliness and Accuracy of the KPIs and Projects
- Identifying new avenues for RPA projects for different business units and functions
- Collaborating with the Senior management in designing an analytical footprint model at every deployment stage of the various Products/Services (Sourcing, Learning and Development, Engagement, etc.)
- Partnering with the core business in solving organizational priorities through people related solutions
- Act as a change agent by facilitating organizational interventions through the business analysis in an agile environment
- Responsible for implementing Robotic Process Automation across business.
Business Excellence Leader
ADP (Automatic Data Processing) India PVT LTD
08.2019 - 06.2021
- Responsible for identifying synergies among Product, Service & Implementation teams across BUs to improve productivity, sharing best practices & developing further the continuous improvement culture within UK, EMEA & APAC
- Responsible for creating and implementing Digital Transformation Strategy within ES International S&I Teams
- Responsible for Training and Mentoring Project Owners in Design thinking and Lean Six Sigma Projects
- Engagement at all stages of project life cycle with key stakeholders across globe
- Key point of contact for VPs and Directors in providing insights into the data
- Handled predictive modelling projects single handily that included requirement gathering, stakeholder management and presentations
- Developing Score cards and Dashboards on critical FTE data for Leadership
- To form sound decisions related to data collection, data analysis, methodologies and project design.
COE Manager
ADP (Automatic Data Processing) India PVT LTD
04.2018 - 08.2019
- A key member of ADP's Product leadership team; responsible for leading, motivating & inspiring 3 service teams and 32 associates; creation & execution of operational strategy, budget management and consistent delivery of service excellence
- Product Enhancement and Change Management
- Implementing Agile in Service and Product team
- Maintaining our own in-house Incident Management System
- Building/Amending custom work flow process
- Handling escalated issues
- Meta data Development.
Lead Product Consultant
ADP (Automatic Data Processing) India PVT LTD
10.2013 - 03.2018
- Drove technical, infrastructure & maintenance projects on time & within budget in BI & Data analytics space
- Managed Product Stakeholders and support teams to ensure effective alignment & usage of resources
- Continuously proposed, improved and drove innovative solutions to maximize effectiveness; identified and delivered opportunities for significant process improvement, productivity and standardization
- 30% less failures & 100% uptime
- Demonstrated strong performance by leveraging expertise during major incidents, driving timely triage and resolution on technical bridges
- Defined, enhanced & led ITIL support processes, including resource on-boarding process from projects to operations
- Coordinated project status with all stakeholders at regular intervals and reviewed project milestones with senior leadership team (CIO staff)
- Working closely with business in identifying and supporting product related queries for critical deliverables
- Received multiple commendations from internal as well as external stakeholders for outstanding client engagement.
Technical Specialist
HCL Technologies Pvt Ltd
03.2010 - 10.2013
- Providing second and third level technical support, for users of company products
- Resolving technical issues reported by clients
- Providing remote desktop and technical support for virus removal
- Dealing with the escalated queries.
Education
Bachelor of Engineering (Electrical and Electronics) -
Jaya Engineering college
PGP in Machine Learning and Artificial Intelligence - undefined
NIT Warangal
EPGDM (Specialization in Business Analytics) - undefined
Alliance University
Skills
Strategic Planning and Alignment
Certification
Scrum Product owner - Scrum Alliance
Skills Platforms
- Product & Process Improvement
- Mobile Web
- Mini tab
- Eclipse
- Informatica
- Confluence
- MS-Office
- Support Central
- Jive-on
- Unily
- Blue-works
- Visio
- Cognos
- Blue Prism
- SAP BO
- J2EE
- SOA
- JIRA
- HRMS/HRIS
- Resource & Budget Planning
- RPA & Intelligent Automation
- Design Thinking for Service Delivery
- Salesforce
- Siebel
- Oracle
Timeline
Manager - Technical Product Management
ADP India PVT LTD
01.2022 - 07.2023
Associate Director - Process Excellence & Transformation
Episource India PVT LTD
06.2021 - 01.2022
Business Excellence Leader
ADP (Automatic Data Processing) India PVT LTD
08.2019 - 06.2021
COE Manager
ADP (Automatic Data Processing) India PVT LTD
04.2018 - 08.2019
Lead Product Consultant
ADP (Automatic Data Processing) India PVT LTD
10.2013 - 03.2018
Technical Specialist
HCL Technologies Pvt Ltd
03.2010 - 10.2013
Senior Manager - Product Management
ADP India PVT LTD
8 2023 - Current
Bachelor of Engineering (Electrical and Electronics) -
Jaya Engineering college
PGP in Machine Learning and Artificial Intelligence - undefined
NIT Warangal
EPGDM (Specialization in Business Analytics) - undefined
Alliance University
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