Salma
Bangalore
Summary
Driven and adaptable professional with a track record of delivering high-quality support in fast-paced environments at Credit Access Grameen Limited. Skilled in MS Office and possessing a positive attitude, I excel in streamlining processes and enhancing efficiency. Proven ability to leverage technology and interpersonal skills to meet and exceed objectives.
Overview
8
8
years of professional experience
Work History
Back Office Executive
Credit Access Grameen Limited.
Bengaluru
07.2022 - Current
- An Analyst will support the team in scrutinizing the credentials, documents and factual of customer being on-boarded
- Initiate the process and ensure closure of checks with the given time frame
- You will be responsible for follow-up with external entities, to gather reports on authenticity of documents
- Utilize different modes of verification process
- MIS tracking
- You will be required to use the database and the updates for faster execution of the process
- Prioritize the checks in accordance with the timeline remaining for the completion of reports.
Front Desk Executive
Canaans Business Center
08.2017 - 01.2021
- Greet guests and provide them with superb customer service
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper
- Answer all client questions and incoming calls
- Redirect phone calls to the appropriate department and take down messages
- Accept all letters and packages, and distribute them to their appropriate departments
- Monitor, organize and forward emails
- Track and order office equipment and supplies
- Maintain records and files
- Oversee the office budget
Education
B.Com -
Bangalore University
05-2015
Skills
- MS OFFICE
- MS Word
- MS Excel
- MS PowerPoint
- Internet
- Positive attitude
- Self-confidence
- Adaptability
- Challenge-oriented
- Self-motivated
- Flexible
- Friendly
Languages
- Kannada
- Hindi
- English
Personal Information
Date of Birth: 01/24/95
Timeline
Back Office Executive
Credit Access Grameen Limited.
07.2022 - Current
Front Desk Executive
Canaans Business Center
08.2017 - 01.2021
B.Com -
Bangalore University
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