Salman Khan

• Leading and supervising the team involved in processing of PAN India request related to Corporate Credit queries.
• Recover loan processing fees and other charges by debiting client's operative account
• Reversal of loan processing fees and other charges by crediting client's operative account.
• Mark and remove lien from client's operative and FD accounts as well as limits.
• Mark and remove freeze from the client's account.
• Monitoring of collateral security, which is set against the secured limits and stop the charges as per service request received.
• Recover penal charges against the security.
• Recover interest, Partial principle of demand loans as well as closure of demand loans account.
• Reinstatement and rollover the limits in system.
• Provide Interday temporary overdraft facilities to the client.
• Scrutinize the documents i.e. Service request, I-memo or mail approvals, Client letter, Credit arrangement letter carefully before processing the request.
• Ensure to complete work within TAT and reduce the escalations.
• Handle the audit queries.

• Monthly Computation of incentives to be carried out for various Incentive plans & Sharing of Incentives calculations with Payroll team
• Publish Incentive reports to the Functional representative and the regional HR team
• Management of Exit Clearance Process (Full and Final Settlement)
• Creation of Dashboard & Automation for various incentive policies

Leading and supervising the team involved in processing of PAN India request related to

• Retail & Rural Products Insurance & Rural Death Claim Documentation.
• Insurance Payment application & Closure of Loan & Part-Payment application & adjustment
• Handling Checker parts for Death claim Documentation & Urban TDS refund, Transaction entry, accounting entry GL uploads; etc.
• Reconciliation of Insurance booking & Excess Refund GL post loan closure
• Insurance Refund validating & processing & communicating to customer via Letter
• Payment (Claim Settled, Excess payment, etc.) Processing and dispatching to customer
• Taking follow-ups with Insurance Company for various requirements raised at ops level
• Analyzing, preparing & circulating various reports.
• Refund processing Reports for closed loan.
• Quarterly RCSA report (Risk & Control of Self-Assessment)
• Monthly Error V/s Quality checks Report & User Productivity Reports
• Implement and analysis data to create daily, weekly, monthly, and quarterly reports
• Generate timely and accurate reports for analysis
• Creating MIS/ Dashboard report and presenting it to the concern Department

• Looking after all accountings of the Mumbai office
• Monthly preparing MIS for various requirements of Head office

• Handling Customer queries & requests with regards to extension of Vehicle Loan period