Salomi Chavan
Dubai
Summary
A highly motivated professional with a Psychology degree, I specialize in optimizing organizational performance. Equipped with strong communication and critical thinking skills, I excel in tracking, analyzing, and optimizing account profitability. My commitment to top-tier performance extends to fostering team collaboration, navigating conflict resolution, and enhancing customer relations. Currently located in Dubai, I am actively seeking opportunities to contribute my versatile skill set and energy to organizational success.
Overview
8
8
years of professional experience
3
3
Languages
Work History
SELLER PARTNER ASSOCIATE
AMAZON
04.2021 - 02.2024
- Acted as the primary interface between Amazon and their business partners
- Responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform
- Distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role
- Address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone, chat, and email cases
- Enhanced communication effectiveness through proactive engagement
- Operationalized business intelligence solutions for strategic analytics
- Conducted advanced analytics to identify business opportunities and strengths
- Created and published SEO-optimized daily and weekly supply chain reports
- Tracked, analyzed, and evaluated account profitability
- Identified non-compliant sellers, recommending actions for improved adherence
- Maintained consistent status as a top performer within the organization
- Applied active listening and empathetic skills to successfully resolve issues.
CLINICAL PSYCHOLOGY INTERN
KALWA HOSPITAL
03.2021 - 04.2021
HR RECRUITMENT INTERN
QUALITY CONSULTANCY
05.2016 - 06.2016
Education
Master of Arts (M.A) - Clinical Psychology
University of Mumbai
Mumbai, IndiaBachelor of Arts (B.A) - Psychology
University of Mumbai
Mumbai, IndiaHigher Secondary Certificate (H.S.C) - Science
MIM College
Vashi, Navi Mumbai, IndiaSecondary School Certificate (S.S.C) - undefined
Fr. Agnels Multipurpose School
Vashi, Navi Mumbai, IndiaSkills
Strong Communication SkillsProblem-solving skillsTime management skillsLeadership skillsAbility to work in a teamInterpersonal communication skillsFast learnerMicrosoft OfficeAdaptabilityAbility to work under pressureCritical thinker
Customer Engagement
Clinical Interviewing
Critical Thinking
Attention to Detail
Analytical Thinking
Personal Information
Nationality: Indian
References
As per request
Timeline
SELLER PARTNER ASSOCIATE
AMAZON
04.2021 - 02.2024
CLINICAL PSYCHOLOGY INTERN
KALWA HOSPITAL
03.2021 - 04.2021
HR RECRUITMENT INTERN
QUALITY CONSULTANCY
05.2016 - 06.2016
Master of Arts (M.A) - Clinical Psychology
University of Mumbai
Bachelor of Arts (B.A) - Psychology
University of Mumbai
Higher Secondary Certificate (H.S.C) - Science
MIM College
Secondary School Certificate (S.S.C) - undefined
Fr. Agnels Multipurpose School