Saloni Nim
Indore
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
6
6
years of professional experience
Work History
Sales & Operation Manager
KIMIRICA LIFESTYLE PVT LTD
Indore Hybrid
02.2024 - Current
- Managed end-to-end sales/operations of EBO and SIS modules, ensuring optimal performance and profitability
- Developed and monitored KPIs to track performance and drive continuous improvement in sales and operations
- Coordinated with cross-functional teams to ensure seamless operations and superior customer satisfaction
- Identified and evaluated new market opportunities for EBO/SIS expansion
- Conducted comprehensive training programs for Beauty Advisors to enhance product knowledge, sales techniques, and customer service skills
- Coordinate with cross-functional teams to ensure seamless operations and superior customer satisfaction
- Foster a culture of innovation and continuous improvement by encouraging and rewarding innovative ideas from team members
- Develop and execute a plan to enter three new markets within the next two years, increasing market presence and customer base
- Monitor and maintain brand consistency across all marketing channels and materials.
Store Manager/Cluster Manager
House of Rare (Rareism)
Indore
02.2023 - 02.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Prepared monthly reports on sales figures, expenses, profits.
- Identified training needs of staff within the cluster and implemented appropriate development plans accordingly.
- Implemented innovative tactics for driving sales growth in existing markets.
- Provided training sessions for staff members on proper display techniques for different types of merchandise.
- Coached Store Managers on developing effective sales strategies and building customer loyalty.
- Monitored and evaluated district performance to ensure goals were met.
Store Manager
House of Anita dongre (AND)
Lucknow
04.2021 - 02.2023
- Developed strategies to maximize sales and profitability.
- Created weekly work schedules for store personnel.
- Performed regular audits to ensure compliance with company standards.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Increased store sales by cross-selling complementary items.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Assistant Store Manager
Tata Starbucks
Indore
07.2018 - 03.2021
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Organized quarterly meetings with senior management to review departmental goals and objectives.
- Ensured compliance with company policies and relevant regulations.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Handled shift overstock, restocking and inventory control.
- Implemented customer service standards, ensuring high levels of customer satisfaction.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Education
B.Sc in Hospitality -
Institute of Hotel Management
Bhopal04-2018
Neehar Meera National Sen.Sec School
Aligarh03-2015
Skills
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Workforce Management
- Staff Development
Declaration
I hereby declare that the information provided in this resume is true and accurate to the best of my knowledge.
Timeline
Sales & Operation Manager
KIMIRICA LIFESTYLE PVT LTD
02.2024 - Current
Store Manager/Cluster Manager
House of Rare (Rareism)
02.2023 - 02.2024
Store Manager
House of Anita dongre (AND)
04.2021 - 02.2023
Assistant Store Manager
Tata Starbucks
07.2018 - 03.2021
B.Sc in Hospitality -
Institute of Hotel Management
Neehar Meera National Sen.Sec School
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