Salony Shrivastava
Vidisha
Summary
Organized and dependable professional with extensive experience in banking and customer service. Proven ability to manage multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Proficient in Microsoft Office, CRM systems, and banking software like Flexcube and Finacle. Fluent in English and Hindi.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Deputy Manager
AXIS BANK LTD
Vidisha
09.2019 - Current
- I joined Axis Bank as a Assistant Manager.
- Promoted from Assistant Manager to Branch Relationship Officer.
- Managed daily operations including financial transactions, customer service, and clearing.
- Increased branch sales by 15% through targeted marketing initiatives.
- Enhanced customer satisfaction by streamlining service processes.
Junior Officer
HDFC BANK LTD
Vidisha
09.2018 - 09.2019
- Processed loan disbursements for two-wheeler, auto, personal, and other loans.
- Handled customer inquiries and resolved issues, contributing to a 10% improvement in service ratings.
Business Analyst
RESEARCHINN INVESTMENT ADVISOR
08.2017 - 02.2018
Education
MBA Finance -
SATI College/ Barkatullah University
07-2017
B. Pharmacy -
TIT College Of Pharmacy/ RGPV University
06-2013
12th -
Saket Garima Sr. Sec. School/ M.P. Board
04-2009
10th -
Brilliant Hr. Sec. School/ M.P. Board
04-2007
Skills
- Microsoft Office
- CRM Systems
- Operational Efficiency
- Sales and Marketing Support
- Proficient in Flexcube
- Proficient in Finacle
Certification
- SP Licence
- NISM Certified
Accomplishments
- Contributed to good customer service
- Received awards
- Awarded by Collector sir for participation in Indian Air Force rally.
- Participated in all cultural and social activities where i got opportunity.
Additional Information
- Experienced in various verticals like WBO, Retail Banking, and Stock Market.
- Adaptable to different work cultures and environments.
Internship
*Nirman Share Brokers Pvt Ltd*
- Gained practical experience in share market trading.
*Vindhya Herbal*
- Worked under scientist Mr. Abhishek Sharma, learning about Quality Control and Production of Herbal medicine.
Industrial Visits
Baddi, Himachal Pradesh, 10 days
Personal Information
D/o Shri M K Shrivastava & Smt Pushpalata Shrivastava
Main Road Durga Nagar, Infront of Krishna Colony, Vidisha M.P.
Languages
- English
- Hindi
Hobbies and Interests
- Spending time in nature
- Music
- Reading
- Travelling
Languages
English
Elementary
A2
Hindi
Proficient
C2
Achievements and awards
- Contributed to good customer service and received awards.
- Awarded by Collector for participation in Indian Air Force rally.
- Actively participated in cultural and social activities.
Declaration
- I hereby declare that all information given here is true to the best of my knowledge and belief.
Timeline
Deputy Manager
AXIS BANK LTD
09.2019 - Current
Junior Officer
HDFC BANK LTD
09.2018 - 09.2019
Business Analyst
RESEARCHINN INVESTMENT ADVISOR
08.2017 - 02.2018
MBA Finance -
SATI College/ Barkatullah University
B. Pharmacy -
TIT College Of Pharmacy/ RGPV University
12th -
Saket Garima Sr. Sec. School/ M.P. Board
10th -
Brilliant Hr. Sec. School/ M.P. Board